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[SDP 3][a0b2e638-4fc1-433e-8fa5-cc6d57d91fb9] Windows Update Diagnostic

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Summary

The Support Diagnostics Platform (SDP) is designed to collect relevant registry data, configuration files, and event log information to help troubleshoot common Windows Update issues. This article contains details about the data that's collected by the Windows Update Diagnostic.

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More Information

The information that's collected from a computer that's running the Windows Update Diagnostic may include the following.

Windows Update information
DescriptionFile name
Windows Updates Policies key{Computername}_HKEY_WindowsUpdate_Policies.txt
WU related registry ACLs{Computername}_RegACLS.txt
WindowsUpdate.log per user{Computername}_WindowsUpdatePerUser.log
File versions{Computername}_FileVersions.txt
Windows Update Client key{Computername}_HKLM_WindowsUpdate_Client.txt
Software Distribution directory{Computername}_Dir_SoftwareDistribution.csv
Catroot directory{Computername}_Dir_Catroot.csv
Descriptors{Computername}_Descriptors.txt
Service registration{Computername}_svcRegistration.txt
WindowsUpdate.log on Windows folder{Computername}_WindowsUpdate.log
ReportingEvents.log on Software Distribution folder{Computername}_ReportingEvents.log


System State information
DescriptionFile name
Handle{Computername}_Handle.txt


System logs
DescriptionFile name
Setupact.log on Windows folder{Computername}_setupact.log
mrt.log on Windows\Debug folder{Computername}_mrt.log
setupapi.log on Windows\inf{Computername}_setupapi.dev.log


System information
DescriptionFile name
Services hive{Computername}_Services_Key.hiv
Services key{Computername}_Services_Key.txt
Cacls client{Computername}_Cacls_Client.txt
Class registration{Computername}_ClassRegistration.txt
User rights{Computername}_UserRights.txt
Drivers directory{Computername}_Dir_Drivers.csv
Hardware{Computername}_Hardware.txt
HKCU\Software\Policies key{Computername}_HKCU_Policies.txt


Registry data
DescriptionFile name
OLE key{Computername}_HKLM_OLE.txt
Session Manager key{Computername}_SessionManager_Key.txt
Setup key{Computername}_HKLM_Setup.txt
Policies key{Computername}_HKLM_Policies.txt
Installer key{Computername}_HKLM_Installer.txt
UI Languages key{Computername}_HKLM_MUILanguagePack.txt
Uninstall key{Computername}_HKLM_Uninstall.txt
Hotfix keys{Computername}_Hotfix.txt
Winlogon key{Computername}_HKLM_Winlogon.txt
CSD version{Computername}_CSDVersion.txt
PID keys{Computername}_PID.txt
Updates key{Computername}_HKLM_Updates.txt


Office inventory
DescriptionFile name
Office inventory{Computername}_OfficeInventory.txt


Network configuration
DescriptionFile name
BITS data{Computername}_BitsAdmin.txt
Network.txt{Computername}_Network.txt
Winsock.txt{Computername}_Winsock.txt
Netstat{Computername}_Netstat.txt
Windows hosts file{Computername}_Hosts.txt
Firewall configuration{Computername}_Netsh_Firewall.txt


Internet Explorer
DescriptionFile name
Temp Internet Files directory{Computername}_Dir_TempInternet.csv
Internet Explorer directory{Computername}_Dir_InternetExplorer.csv
Internet Explorer key{Computername}_HKEY_Internet_Explorer.txt
Internet Settings key{Computername}_HKEY_Internet_Settings.txt


Checksym output
DescriptionFile name
System32_dll.csv{Computername}_System32_DLL.csv
System32_exe.txt{Computername}_System32_EXE.txt
System32_dll.txt{Computername}_System32_DLL.txt
Process.txt{Computername}_Process.txt
Process.csv{Computername}_Process.csv


Certificate information
DescriptionFile name
Certificates{Computername}_Certificates_Info.txt


CBS information
DescriptionFile name
CBS log file{Computername}_CBS.log
CBS key{Computername}_HKLM_CBS.txt
Winsxs directory{Computername}_Dir_Winsxs.csv
Servicing directory{Computername}_Dir_CBS.csv

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References

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
926079 Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT)

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Keywords: kb

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Article Info
Article ID : 3030569
Revision : 1
Created on : 1/7/2017
Published on : 1/14/2015
Exists online : False
Views : 175