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STOP Error 0x0000009F in DRIVER_POWER_STATE_FAILURE on Windows 8.1 when your computer resumes from sleep mode
View products that this article applies to.
Cause 1
This problem occurs because the NDIS driver does not handle power state transition requests correctly when power management is disabled on a Teredo tunnel adapter or an IPHTTPS tunnel adapter.Cause 2
This problem occurs because the power state transition fails on the Wi-Fi network adapter, which triggers a time-out in the monitoring thread.Note This hotfix detects and handles the power state transition failure before it times out in the monitoring thread.
Note The update for Windows RT 8.1 or Windows RT can be obtained only from Windows Update.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
Method 1: Windows Update
This update is available from Windows Update.Method 2: Microsoft Download Center
The following files are available for download from the Microsoft Download Center:| Operating system | Update |
|---|---|
| All supported x86-based versions of Windows 8.1 |  Download the package now. |
| All supported x64-based versions of Windows 8.1 | Download the package now. |
| All supported x64-based versions of Windows Server 2012 R2 | Download the package now. |
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. Prerequisites
To apply this update, you must first have update 2919355 installed on Windows 8.1.
Restart requirement
You must restart the computer after you apply this hotfix.Hotfix replacement information
This hotfix does not replace any previously released hotfix.
File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 file information and notes
Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.- The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version Product Milestone Service branch 6.3.960 0.17 xxx Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 RTM GDR - The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ndis.sys | 6.3.9600.17672 | 869,696 | 05-Feb-2015 | 20:17 | x86 |
| Ndistrace.mof | Not applicable | 4,548 | 18-Jun-2013 | 12:18 | Not applicable |
For all supported x64-based versions of Windows 8.1
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ndis.sys | 6.3.9600.17672 | 1,113,920 | 05-Feb-2015 | 20:24 | x64 |
| Ndistrace.mof | Not applicable | 4,548 | 18-Jun-2013 | 14:42 | Not applicable |
For all supported Windows RT 8.1
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ndis.sys | 6.3.9600.17672 | 740,688 | 05-Feb-2015 | 20:13 | Not applicable |
| Ndistrace.mof | Not applicable | 4,548 | 18-Jun-2013 | 14:44 | Not applicable |
Additional file information for Windows 8.1
Additional files for all supported x86-based versions of Windows 8.1
| File property | Value |
|---|---|
| File name | X86_599403ccd99f963a14a7ee22f94f4eca_31bf3856ad364e35_6.3.9600.17673_none_4f5bec4ab117cdb5.manifest |
| File version | Not applicable |
| File size | 699 |
| Date (UTC) | 05-Feb-2015 |
| Time (UTC) | 20:26 |
| File name | X86_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17673_none_edff0148439e7cc9.manifest |
| File version | Not applicable |
| File size | 257,949 |
| Date (UTC) | 05-Feb-2015 |
| Time (UTC) | 22:53 |
Additional files for all supported x64-based versions of Windows 8.1
| File property | Value |
|---|---|
| File name | Amd64_96188a05fe8af06c86c8052509af6418_31bf3856ad364e35_6.3.9600.17673_none_d997adbb9b132b2a.manifest |
| File version | Not applicable |
| File size | 703 |
| Date (UTC) | 05-Feb-2015 |
| Time (UTC) | 20:26 |
| File name | Amd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17673_none_4a1d9ccbfbfbedff.manifest |
| File version | Not applicable |
| File size | 257,995 |
| Date (UTC) | 05-Feb-2015 |
| Time (UTC) | 22:57 |
Additional files for all supported Windows RT 8.1
| File property | Value |
|---|---|
| File name | Arm_7e69a2731bbb38c9238159b5d0737dd7_31bf3856ad364e35_6.3.9600.17673_none_20003c229ddfc560.manifest |
| File version | Not applicable |
| File size | 699 |
| Date (UTC) | 05-Feb-2015 |
| Time (UTC) | 20:26 |
| File name | Arm_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17673_none_ee0173a0439b9b8f.manifest |
| File version | Not applicable |
| File size | 257,935 |
| Date (UTC) | 05-Feb-2015 |
| Time (UTC) | 22:49 |
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Learn about the terminology that Microsoft uses to describe software updates.
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