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Outlook 2016 for Mac cannot be set as the default application in Mac OS X Yosemite

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Symptoms

In Microsoft Outlook 2016 for Mac running on Mac OS X Yosemite (10.10) or later versions, you cannot set Outlook as the default application. 

In Outlook Preferences, under General, you enable the Make Outlook the default application for e-mail, calendar, and contacts option. However, when you check the general preferences again, this option is not enabled.

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Cause

This behavior is as designed on Mac OS X Yosemite (10.10) and later versions. Sandboxed applications, such as Outlook 2016 for Mac, cannot call the function to set these applications as default applications in Yosemite and later versions.

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Workaround

To work around this behavior, set Outlook to be the default application in Apple Mail preferences. To do this, follow these steps:
  1. Run the Mail application.
  2. On the Mail menu, click Preferences.
  3. Click the General tab.
  4. For Default email reader, select Microsoft Outlook.

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Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbsurveynew, kbtshoot, kbexpertiseinter, kb

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Article Info
Article ID : 3027171
Revision : 4
Created on : 5/20/2019
Published on : 5/20/2019
Exists online : False
Views : 142