FIX: Commerce Server 2002 User Import DTS Task Fails and an Out of Memory Event Is Logged

When you run a User Import DTS Task in Commerce Server, the task may fail, and the following error messages may appear in the event log:

This problem may occur if you import a lot of data.

To resolve this problem, obtain the latest service pack for Commerce Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date          Time     Version       Size      File name
   ----------------------------------------------------------
   05-Jun-2002   02:43   4.5.22.01.0   302,320   Eximeng.dll
				

WORKAROUND

To work around this problem, do any of the following:

�	Import the Web log file data to multiple sets of files for importing.
�	Configure the system to have more available paged pool memory.
�	Dedicate systems for the user import process, OLAP services, and SQL services.

Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2002. This problem was first corrected in Commerce Server 2002 Service Pack 1 (SP1).