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Dnscache service no longer sends update packets to the DNS server


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer that's running Windows 8 or Windows Server 2012.
  • You configure a static IP address on the computer.
  • The Dnscache service stops running because of an idle time-out of 15 minutes.
  • The Dnscache service is triggered to restart.

In this scenario, the Dnscache service no longer sends DNS update packets to the DNS server. When the time stamp is no longer updated, the DNS scavenger eventually deletes the computer record, and this makes the affected computer unavailable.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.2.920 0.17 xxxWindows 8 and Windows Server 2012RTMGDR
    6.2.920 0.21 xxxWindows 8 and Windows Server 2012RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Dnsapi.dll6.2.9200.17137458,24009-Oct-201403:58x86
Dnsrslvr.dll6.2.9200.17212160,76810-Dec-201405:03x86
Dnsapi.dll6.2.9200.21252462,33604-Oct-201403:25x86
Dnsrslvr.dll6.2.9200.21317160,76810-Dec-201400:33x86
For all supported x64-based versions of Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Dnsapi.dll6.2.9200.17137623,61609-Oct-201403:59x64
Dnsrslvr.dll6.2.9200.17212212,99210-Dec-201406:49x64
Dnsapi.dll6.2.9200.21252606,20804-Oct-201404:24x64
Dnsrslvr.dll6.2.9200.21317210,94410-Dec-201400:38x64
Dnsapi.dll6.2.9200.17137458,24009-Oct-201403:58x86
Dnsapi.dll6.2.9200.21252462,33604-Oct-201403:25x86

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File namePackage_1_for_kb3022773_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,977
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_1_for_kb3022773~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,693
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_2_for_kb3022773_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,775
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_2_for_kb3022773~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,487
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_3_for_kb3022773_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,775
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_3_for_kb3022773~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,487
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_for_kb3022773_rtm_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,159
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_for_kb3022773_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,206
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameUpdate-bf.mum
File versionNot Applicable
File size1,754
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameX86_08cc6a89b9cbf173037b3b0326818d47_31bf3856ad364e35_6.2.9200.17212_none_2dad6b2b31801804.manifest
File versionNot Applicable
File size705
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameX86_e841c528d81f863b4f80de0c48f0e6df_31bf3856ad364e35_6.2.9200.21329_none_b12c4a798a006f70.manifest
File versionNot Applicable
File size705
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameX86_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17212_none_928055d2f45584dc.manifest
File versionNot Applicable
File size22,281
Date (UTC)10-Dec-2014
Time (UTC)14:33
File nameX86_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.21329_none_930624b80d74f1f8.manifest
File versionNot Applicable
File size22,281
Date (UTC)10-Dec-2014
Time (UTC)14:33
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
File nameAmd64_6cdb0a7a96e7481b9ea43117653ffc8d_31bf3856ad364e35_6.2.9200.17212_none_24cfd53f454089d1.manifest
File versionNot Applicable
File size709
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameAmd64_d1cbf44fcbfe455424fc833b4ce73c6d_31bf3856ad364e35_6.2.9200.21329_none_a4e41af2ca7c5e61.manifest
File versionNot Applicable
File size709
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameAmd64_e4df307445f577f3846cd54a8d1ab828_31bf3856ad364e35_6.2.9200.17212_none_668c516483cc31ba.manifest
File versionNot Applicable
File size709
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameAmd64_ef57c8b3e7151167f2bebe6a318b336e_31bf3856ad364e35_6.2.9200.21329_none_7569099a986b2857.manifest
File versionNot Applicable
File size709
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameAmd64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17212_none_ee9ef156acb2f612.manifest
File versionNot Applicable
File size22,289
Date (UTC)10-Dec-2014
Time (UTC)14:36
File nameAmd64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.21329_none_ef24c03bc5d2632e.manifest
File versionNot Applicable
File size22,289
Date (UTC)10-Dec-2014
Time (UTC)14:36
File namePackage_1_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size1,989
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_1_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,709
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_2_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,002
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_2_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size3,899
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_3_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,008
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_3_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size3,905
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_4_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size1,785
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_4_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size3,680
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_5_for_kb3022773_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size1,791
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_5_for_kb3022773~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size3,687
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_for_kb3022773_rtm_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size3,131
Date (UTC)10-Dec-2014
Time (UTC)14:28
File namePackage_for_kb3022773_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size3,214
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameUpdate-bf.mum
File versionNot Applicable
File size2,191
Date (UTC)10-Dec-2014
Time (UTC)14:28
File nameWow64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17212_none_f8f39ba8e113b80d.manifest
File versionNot Applicable
File size18,399
Date (UTC)10-Dec-2014
Time (UTC)14:36
File nameWow64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.21329_none_f9796a8dfa332529.manifest
File versionNot Applicable
File size18,399
Date (UTC)10-Dec-2014
Time (UTC)14:36

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kbbug, kbautohotfix, kbhotfixserver

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Article Info
Article ID : 3022773
Revision : 1
Created on : 1/7/2017
Published on : 2/20/2015
Exists online : False
Views : 216