Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Microsoft Dynamics CRM Insights solution compatibility with Microsoft Dynamics CRM 2015

Microsoft Dynamics CRM Insights solution compatibility with Microsoft Dynamics CRM 2015

View products that this article applies to.

Symptoms

Microsoft Dynamics CRM Insights solution version 3.3 or earlier does not work properly after upgrading to Microsoft Dynamics CRM 2015.

↑ Back to the top

Cause

The minimum required solution version of Microsoft Dynamics CRM Insights for Microsoft Dynamics CRM 2015 is version 3.4. Any earlier version will not work properly and is not supported.

↑ Back to the top

Resolution

1. Uninstall the previous Microsoft Dynamics CRM Insights solution. 
 a. Navigate to Settings, Customizations, and Solutions

 b. Select the previous Insights solution that is being used, and select X to delete the solution  


2. Install the Microsoft Dynamics CRM Insights version 3.4 solutionfor Microsoft Dynamics CRM 2015



Note: This has no impact to service account setup and it will not be necessary to repeat the steps to setup service account. 

↑ Back to the top

Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 3022197
Revision : 1
Created on : 1/7/2017
Published on : 12/2/2014
Exists online : False
Views : 366