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Explorer.exe continuously crashes after the first instance in Windows Server Technical Preview or Windows 10 Technical Preview

View products that this article applies to.

Symptoms

The Explorer.exe process continuously crashes and restarts after the first instance is run and ended in Windows Server Technical Preview or Windows 10 Technical Preview. When this problem occurs, another process, such as Runtimebroker.exe, might crash before Explorer.exe crashes. However, only Explorer.exe will continuously crash and restart.

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Resolution

An update is available to resolve this problem.

How to obtain this update

Windows Update

This update is available from Windows Update.


Prerequisites

To install this update, you must have the following update installed:
3025096 Computer that has system compression enabled cannot install Windows Update in Windows 10 Technical Preview

Known issue

This update may not install on computers that have system compression enabled. When this problem occurs, you may receive a 0x8024001d installation error from Windows Update. To resolve this problem, install update 3025096 .

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

File information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported 32-bit versions of Windows 10 Technical Preview

File nameFile versionFile sizeDateTimePlatform
Authui-ppdlic.xrm-msNot applicable2,89425-Nov-201407:18Not applicable
Authui.dll6.4.9879.52,223,61625-Nov-201407:00x86
Actxprxy.dll6.4.9879.51,583,10425-Nov-201407:00x86
Pdc-mw.ptxmlNot applicable4,53125-Nov-201402:12Not applicable
Pdc.sys6.4.9879.571,70425-Nov-201407:17x86
@tileempty1x1image.pngNot applicable12002-May-201418:06Not applicable
Twinui.dll6.4.9879.512,641,28025-Nov-201407:00x86
Windows.systemtoast.autoplay.lnkNot applicable1,45425-Nov-201402:11Not applicable
Windows.systemtoast.devices.lnkNot applicable1,44625-Nov-201402:11Not applicable
Windows.systemtoast.share.lnkNot applicable1,54725-Nov-201402:11Not applicable

For all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview

File nameFile versionFile sizeDateTimePlatform
Authui-ppdlic.xrm-msNot applicable2,89425-Nov-201409:19Not applicable
Authui.dll6.4.9879.52,473,47225-Nov-201407:49x64
Actxprxy.dll6.4.9879.54,164,60825-Nov-201407:49x64
Pdc-mw.ptxmlNot applicable4,53125-Nov-201402:11Not applicable
Pdc.sys6.4.9879.585,01625-Nov-201409:19x64
@tileempty1x1image.pngNot applicable12005-May-201406:06Not applicable
Twinui.dll6.4.9879.514,028,80025-Nov-201407:49x64
Windows.systemtoast.autoplay.lnkNot applicable1,45425-Nov-201402:10Not applicable
Windows.systemtoast.devices.lnkNot applicable1,44625-Nov-201402:10Not applicable
Windows.systemtoast.share.lnkNot applicable1,54725-Nov-201402:10Not applicable
@tileempty1x1image.pngNot applicable12002-May-201418:06Not applicable
Twinui.dll6.4.9879.512,641,28025-Nov-201407:00x86
Authui-ppdlic.xrm-msNot applicable2,89425-Nov-201407:18Not applicable
Authui.dll6.4.9879.52,223,61625-Nov-201407:00x86
Actxprxy.dll6.4.9879.51,583,10425-Nov-201407:00x86

Additional file information


Additional information for all supported 32-bit versions of Windows 10 Technical Preview
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size2,236
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameX86_311d62ad12200c010901525f860141d4_31bf3856ad364e35_6.4.9879.5_none_4fd8112b3047e9cc.manifest
File versionNot applicable
File size692
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameX86_43bbdd51fd3881c6a3d2756524e45690_31bf3856ad364e35_6.4.9879.5_none_a456e4220bc76231.manifest
File versionNot applicable
File size711
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameX86_6bb560d15c1a12f8a8670409d8d9df19_31bf3856ad364e35_6.4.9879.5_none_3398898cfad18002.manifest
File versionNot applicable
File size686
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameX86_80e8dfaf5b2649380aa8bb72065f88c5_31bf3856ad364e35_6.4.9879.5_none_248a0e4a5c3273da.manifest
File versionNot applicable
File size683
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameX86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.4.9879.5_none_67fb0e0b9d92f725.manifest
File versionNot applicable
File size51,239
Date (UTC)25-Nov-2014
Time (UTC)07:24
PlatformNot applicable
File nameX86_microsoft-windows-activexproxy_31bf3856ad364e35_6.4.9879.5_none_9d31f695780593b2.manifest
File versionNot applicable
File size1,676,837
Date (UTC)25-Nov-2014
Time (UTC)07:28
PlatformNot applicable
File nameX86_microsoft-windows-pdc_31bf3856ad364e35_6.4.9879.5_none_3256b323e9ef634d.manifest
File versionNot applicable
File size71,475
Date (UTC)25-Nov-2014
Time (UTC)07:19
PlatformNot applicable
File nameX86_microsoft-windows-twinui_31bf3856ad364e35_6.4.9879.5_none_fecb3ad6471c66be.manifest
File versionNot applicable
File size163,829
Date (UTC)25-Nov-2014
Time (UTC)07:24
PlatformNot applicable

Additional information for all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview

File propertyValue
File nameAmd64_2ce40f2fc16b1c520fd5b91f779f0674_31bf3856ad364e35_6.4.9879.5_none_3a29ab07e35ba157.manifest
File versionNot applicable
File size715
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameAmd64_311d62ad12200c010901525f860141d4_31bf3856ad364e35_6.4.9879.5_none_abf6acaee8a55b02.manifest
File versionNot applicable
File size694
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameAmd64_43bbdd51fd3881c6a3d2756524e45690_31bf3856ad364e35_6.4.9879.5_none_00757fa5c424d367.manifest
File versionNot applicable
File size713
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameAmd64_43c0fbb305319622a983ac77703c13db_31bf3856ad364e35_6.4.9879.5_none_93a60a6a715101d6.manifest
File versionNot applicable
File size696
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameAmd64_4ab5ade3b0d0acf429f1279093eeed60_31bf3856ad364e35_6.4.9879.5_none_d5ec1ed73266b0c5.manifest
File versionNot applicable
File size687
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameAmd64_821e357973d1d41d91054840a99acf40_31bf3856ad364e35_6.4.9879.5_none_250bf36d6a602d17.manifest
File versionNot applicable
File size690
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameAmd64_95481793a698d6371e9cee9b29797668_31bf3856ad364e35_6.4.9879.5_none_0d73df2b05266792.manifest
File versionNot applicable
File size690
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameAmd64_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.4.9879.5_none_c419a98f55f0685b.manifest
File versionNot applicable
File size51,247
Date (UTC)25-Nov-2014
Time (UTC)09:26
PlatformNot applicable
File nameAmd64_microsoft-windows-activexproxy_31bf3856ad364e35_6.4.9879.5_none_f9509219306304e8.manifest
File versionNot applicable
File size1,676,839
Date (UTC)25-Nov-2014
Time (UTC)09:31
PlatformNot applicable
File nameAmd64_microsoft-windows-pdc_31bf3856ad364e35_6.4.9879.5_none_8e754ea7a24cd483.manifest
File versionNot applicable
File size71,479
Date (UTC)25-Nov-2014
Time (UTC)09:26
PlatformNot applicable
File nameAmd64_microsoft-windows-twinui_31bf3856ad364e35_6.4.9879.5_none_5ae9d659ff79d7f4.manifest
File versionNot applicable
File size163,847
Date (UTC)25-Nov-2014
Time (UTC)09:26
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size5,182
Date (UTC)26-Nov-2014
Time (UTC)02:48
PlatformNot applicable
File nameWow64_microsoft-windows-twinui_31bf3856ad364e35_6.4.9879.5_none_653e80ac33da99ef.manifest
File versionNot applicable
File size157,134
Date (UTC)25-Nov-2014
Time (UTC)07:24
PlatformNot applicable
File nameX86_microsoft-windows-a..on-authui-component_31bf3856ad364e35_6.4.9879.5_none_67fb0e0b9d92f725.manifest
File versionNot applicable
File size51,239
Date (UTC)25-Nov-2014
Time (UTC)07:24
PlatformNot applicable
File nameX86_microsoft-windows-activexproxy_31bf3856ad364e35_6.4.9879.5_none_9d31f695780593b2.manifest
File versionNot applicable
File size1,676,837
Date (UTC)25-Nov-2014
Time (UTC)07:28
PlatformNot applicable

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References

For more information about this problem and for a workaround, see the following Microsoft Community forum posting:

How to install Windows 10 Technical Preview Update KB3020114
See the terminology that Microsoft uses to describe software updates.

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Keywords: kbfix, kbsurveynew, kbexpertiseinter, atdownload, kb

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Article Info
Article ID : 3020111
Revision : 1
Created on : 1/7/2017
Published on : 12/16/2014
Exists online : False
Views : 178