Stop error 0xAB if HID is installed in Windows 10 Technical Preview or Windows Server Technical Preview

View products that this article applies to.

Symptoms

This issue occurs when you switch between users or disconnect from a terminal services session.

Note HID means a human interface device, such as a keyboard or mouse.

Additionally, you receive a Stop error message that resembles the following:

Stop: 0x000000AB (parameter1, parameter2, parameter3, parameter4)

Notes

The Stop error 0x000000AB describes the SESSION_HAS_VALID_POOL_ON_EXIT issue.
The parameters in this Stop error message vary, depending on the configuration of the computer.
Not all 0x000000AB Stop errors are caused by this issue.

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Cause

This issue occurs because of a memory leak when the system tries to close a user session.

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How to obtain this update

Windows Update

This update is available from Windows Update.

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Update information

Prerequisites

There is no prerequisite to install this update.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported 32-bit versions of Windows 10 Technical Preview

File name	File version	File size	Date	Time	Platform
Win32k.ptxml	Not applicable	4,213	19-Nov-2014	01:02	Not applicable
Win32k.sys	6.4.9879.3	87,552	19-Nov-2014	04:53	x86
Win32kbase.sys	6.4.9879.3	596,992	19-Nov-2014	04:53	x86
Win32kfull.sys	6.4.9879.3	2,957,312	19-Nov-2014	04:53	x86

For all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview

File name	File version	File size	Date	Time	Platform
Win32k.ptxml	Not applicable	4,213	19-Nov-2014	01:15	Not applicable
Win32k.sys	6.4.9879.3	112,128	19-Nov-2014	05:58	x64
Win32kbase.sys	6.4.9879.3	745,984	19-Nov-2014	05:58	x64
Win32kfull.sys	6.4.9879.3	3,574,272	19-Nov-2014	05:59	x64

Additional file information

Additional information for all supported 32-bit versions of Windows 10 Technical Preview

File property	Value
File name	Update.mum
File version	Not applicable
File size	1,786
Date (UTC)	20-Nov-2014
Time (UTC)	18:51
Platform	Not applicable
File name	X86_0cb1e9306fe2e41dffde0fad356d3e73_31bf3856ad364e35_6.4.9879.3_none_a0300c013c6eab0b.manifest
File version	Not applicable
File size	686
Date (UTC)	20-Nov-2014
Time (UTC)	18:51
Platform	Not applicable
File name	X86_microsoft-windows-win32k_31bf3856ad364e35_6.4.9879.3_none_44153c4c2843d42e.manifest
File version	Not applicable
File size	128,291
Date (UTC)	19-Nov-2014
Time (UTC)	06:18
Platform	Not applicable

Additional information for all supported 64-bit versions of Windows 10 Technical Preview or Windows Server Technical Preview

File property	Value
File name	Amd64_8bd9a44feeadc68d9d6b9740fbced0a3_31bf3856ad364e35_6.4.9879.3_none_1b9b1570a5e9c574.manifest
File version	Not applicable
File size	690
Date (UTC)	20-Nov-2014
Time (UTC)	18:51
Platform	Not applicable
File name	Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.4.9879.3_none_a033d7cfe0a14564.manifest
File version	Not applicable
File size	128,295
Date (UTC)	19-Nov-2014
Time (UTC)	08:14
Platform	Not applicable
File name	Update.mum
File version	Not applicable
File size	2,015
Date (UTC)	20-Nov-2014
Time (UTC)	18:51
Platform	Not applicable