New procedure is available for submitting Intrastat returns in Belgium as of 2015 in Microsoft Dynamics AX 2009 SP1, AX 2012, AX 2012 R2, and AX 2012 R3

The Intrastat report is used to report all physical movements of goods in the EU community. When goods are transferred between one company's warehouses that are located in different countries, the transfer transactions are also required to be included in the Intrastat declaration.

The procedure for submitting Intrastat returns to the National Bank of Belgium is being changed. As of the year 2015, Intrastat returns can only be submitted via the internet application OneGate. This application enables you to enter the data manually or to import data files in CSV or XML format. The current modification is applicable for all Belgian companies and provides the possibility to create Intrastat report in XML format.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx

You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts

Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm

In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.