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  2. The touch keyboard is unavailable when you log on to Windows 8.1

The touch keyboard is unavailable when you log on to Windows 8.1

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Symptoms

When you tap the password entry area quickly multiple times to log on to a Windows 8.1 touch-based system, the touch keyboard may no longer appear.

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Cause

This issue occurs because the password entry area for touch is no longer in the correct place on the UI.

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Resolution

To display the touch keyboard, tap the screen-based Power button, and then tap the password field.

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More Information

This issue will be resolved in a future version of Windows.

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Keywords: kbexpertiseadvanced, kbsurveynew, kbtshoot, kb

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Article Info
Article ID : 3018274
Revision : 1
Created on : 1/7/2017
Published on : 12/3/2014
Exists online : False
Views : 293