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Sharing session stops in Lync 2013 when the display resolution of a shared monitor is changed

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Symptoms

When this issue occurs, you receive a warning message that states that the sharing session has stopped because of a monitor resolution change. This issue occurs when you have multiple monitors. This issue also occurs when you share a monitor, and then you plug in another monitor, such as a projector. 

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Resolution

To resolve this issue, install the December 9, 2014 update for Lync 2013.

Note After you install the update, when this issue occurs, the sharing session will pause briefly, and then it resumes.

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More Information

This issue occurs because the underlying RDP stack automatically pauses the sharing session.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 3017596
Revision : 1
Created on : 1/7/2017
Published on : 12/9/2014
Exists online : False
Views : 235