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FIX: Can't establish a 3270 session in Host Integration Server


View products that this article applies to.

Symptoms

You run a third-party 3270 emulator such as Extra! X-treme on top of a 64-bit Host Integration Server client. The SNABASE Service is configured to run as an application. When you try to establish a 3270 session in this situation, the attempt fails, and the following event is logged:

Source: SNA 3270 Emulator
Event ID: 639
Description:
Failed to open pipe to service SNABASE , rc = 2

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Cause

Because the emulator is a 32-bit process, the system tries to read the Transport information under the following registry subkey:
 
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\SnaBase\Parameters

However, this subkey is missing. Therefore, the SNAIP.DLL file does not load.

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Resolution

Cumulative update information

This update is included in the following updates:

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbqfe, kbfix, kb

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Article Info
Article ID : 3014742
Revision : 9
Created on : 5/22/2017
Published on : 5/22/2017
Exists online : False
Views : 284