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FP2000: Error Message: Msvcirt.dll Is Linked to a Missing Export Msvcrt.dll


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This article was previously published under Q301441

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Symptoms

When you attempt to start Microsoft FrontPage 2000, you may receive an error message similar to the following:
C:\Office\Frontpg.exe

A device attached to the system is not functioning.
Msvcirt.dll is linked to a missing export Msvcrt.dll.

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Cause

This issue can occur when the Msvcirt.dll or Msvcrt.dll files are corrupt or of an incorrect version.

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Resolution

To resolve this issue, rename the existing Msvcirt.dll and Msvcrt.dll files, and then repair Microsoft FrontPage. To do this, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
  1. Quit all running programs.
  2. On the taskbar, click Start, point to Search, and then click For Files or Folders.
  3. In the Search Results dialog box, type Msvcirt.dll;Msvcrt.dll in the Search for files or folders named box.
  4. In the Look in list, click Local Hard Drives, and then click Search Now.
  5. In the Search Results pane, right-click a file name that is not in the \WINDOWS\SYSTEM folder and then on the shortcut menu that appears, click Rename.
  6. Rename each .dll file extension .old. For example, rename Msvcrt.dll to Msvcrt.old.

    NOTE: When you attempt to rename the Msvcrt.dll or Msvcirt.dll files that are stored in the WINDOWS\SYSTEM folder, you receive an error message similar to the following:
    Cannot rename MSVCRT: The specified file is being used by Windows.
  7. Follow steps 5 and 6 for all Msvcrt.dll and Msvcirt.dll files that appear in the Search Results pane and are not stored in the WINDOWS\SYSTEM folder.
  8. On the taskbar, click Start, point to Settings, and then click Control Panel.
  9. In Control Panel, double-click Add/Remove Programs.
  10. In the installed programs list, click Microsoft FrontPage (or Microsoft Office 2000 if you installed FrontPage from the Office CD), and then click Add/Remove.
  11. Click Repair FrontPage (or Repair Office), and then follow the steps to repair FrontPage (or Office).
  12. Restart the computer, and then start Microsoft FrontPage.

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Keywords: KB301441, kbprb

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Article Info
Article ID : 301441
Revision : 2
Created on : 1/7/2006
Published on : 1/7/2006
Exists online : False
Views : 222