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CONSISTENT error when posting invoices and payments from Journal in the Portuguese version of Microsoft Dynamics NAV 2009

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When you post an invoice and a payment from a normal journal or recurring journal that contains deductible value-added tax (VAT), non-deductible VAT in the Portuguese version of Microsoft Dynamics NAV 2009, you receive the following error message:
"The transaction cannot be completed because it will cause inconsistencies in the G/L Entry table. Check where and how the CONSISTENT function is used in the transaction to find the reason for the error. Contact your system administrator. Tables can be marked as inconsistent during comprehensive tasks, such as posting. This prevents data from being updated incorrectly."
Follow the steps in the code changes section to solve this issue. This problem occurs in the following product:
  • The Portuguese version of Microsoft Dynamics NAV 2009 R2
  • The Portuguese version of Microsoft Dynamics NAV 2009 SP1
It is because of the specific amounts and VAT D. %.
For example:
1, 15% of 0, 25 = 0,002875 and ROUNDED to 2 decimals is 0.
In Codeunit 12 there is a restriction to only post Amounts <> 0, so the value-added tax (VAT) entries are skipped.

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Dynamics NAV client users are logged off the system. This includes Microsoft Dynamics NAV Application Server (NAS) services. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
  • The Modify permission for the object that you will be changing.
  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015

    object.
Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers. Before applying the change, please import all SEPA updates.

To resolve this problem, follow these steps:
  1. Change the code in the InsertVAT function in the Gen. Jnl.-Post Line Codeunit (12) as follows:
    Existing code 1
    ...
    VATDifferenceLCY@1013 : Decimal;
            SrcCurrVATDifference@1014 : Decimal;
          BEGIN
            WITH GenJnlLine DO BEGIN
    ...
    Replacement code 1
    ...
    VATDifferenceLCY@1013 : Decimal;
            SrcCurrVATDifference@1014 : Decimal;

    // Add the following line.
    VATAmountTotal@1015 : Decimal;
    // End of the added line.

          BEGIN
            WITH GenJnlLine DO BEGIN
    ...
    Existing code 2
    ...
    GLEntryVATAmount,SrcCurrGLEntryVATAmt,TRUE,TRUE);
                                  InsertGLEntry(TRUE);

    // Delete the following lines.
    VATPostingSetup.TESTFIELD("Return VAT account (Sales)");
    InitGLEntry(
    VATPostingSetup."Return VAT account (Sales)",
    //                        -GLEntryVATAmount - VATBase * VATPostingSetup."VAT N.D. %" / 100,
    -TempVATAmount,
    //                        -SrcCurrGLEntryVATAmt - SrcCurrVATBase * VATPostingSetup."VAT N.D. %" / 100,
    ROUND(-SrcCurrGLEntryVATAmt - SrcCurrVATBase * VATPostingSetup."VAT N.D. %" / 100),
    TRUE,TRUE);
    InsertGLEntry(TRUE);
    // End of the deleted lines.

                              END
                            ELSE
    ...
    Replacement code 2
    ...
    GLEntryVATAmount,SrcCurrGLEntryVATAmt,TRUE,TRUE);
                                  InsertGLEntry(TRUE);
                              END
                            ELSE
    ...
    Existing code 3
    ...
    END
                          ELSE

    // Delete the following lines.
    BEGIN
    IF NOT GenJnlLine."UE Aquisition Not Accep." THEN BEGIN
    VATPostingSetup.TESTFIELD("Purchase VAT Account");
    InitGLEntry(
    VATPostingSetup."Purchase VAT Account",
    GLEntryVATAmount,SrcCurrGLEntryVATAmt,TRUE,TRUE);
    InsertGLEntry(TRUE);
    END;
    //--------
     
     VATPostingSetup.TESTFIELD("Reverse Chrg. VAT Acc.");
    InitGLEntry(
    VATPostingSetup."Reverse Chrg. VAT Acc.",
    //                    -GLEntryVATAmount - VATBase * VATPostingSetup."VAT N.D. %" / 100,
    //                    ROUND(-GLEntryVATAmount - VATBase * VATPostingSetup."VAT N.D. %" / 100),
    ROUND((- VATBase * VATPostingSetup."VAT D. %" / 100) - (VATBase * VATPostingSetup."VAT N.D. %" / 100)),
    //                    -SrcCurrGLEntryVATAmt - SrcCurrVATBase * VATPostingSetup."VAT N.D. %" / 100,
    ROUND(-SrcCurrGLEntryVATAmt - SrcCurrVATBase * VATPostingSetup."VAT N.D. %" / 100),
    TRUE,TRUE);
    // End of the deleted lines.

                              InsertGLEntry(TRUE);
                            END;
    ...
    Replacement code 3
    ...
    END
                          ELSE

    // Add the following lines.
    IF NOT GenJnlLine."UE Aquisition Not Accep." THEN BEGIN
    VATPostingSetup.TESTFIELD("Purchase VAT Account");
    InitGLEntry(
    VATPostingSetup."Purchase VAT Account",
    GLEntryVATAmount,SrcCurrGLEntryVATAmt,TRUE,TRUE);
    // End of the added lines.

                              InsertGLEntry(TRUE);
                            END;
    ...
    Existing code 4
    ...
    END;
              END;
            END;
          END;
    ...
    Replacement code 4
    ...
      END;
              END;

    // Add the following lines.
    IF IsPurchaseReverseChargeVAT(UnrealizedVAT) THEN
    IF "Document Type"= "Document Type"::"Credit Memo" THEN BEGIN
    IF (NOT GenJnlLine."UE Aquisition Not Accep.") AND (TempVATAmount <> 0) THEN BEGIN
    VATPostingSetup.TESTFIELD("Return VAT account (Sales)");
    InitGLEntry(
    VATPostingSetup."Return VAT account (Sales)",
    -TempVATAmount,
    ROUND(-SrcCurrGLEntryVATAmt - SrcCurrVATBase * VATPostingSetup."VAT N.D. %" / 100),
    TRUE,TRUE);
    InsertGLEntry(TRUE);
    END;
    END ELSE BEGIN
    VATAmountTotal 
    := ROUND((- VATBase * VATPostingSetup."VAT D. %" / 100) - (VATBase * VATPostingSetup."VAT N.D. %" / 100));
    IF VATAmountTotal <> 0 THEN BEGIN
     VATPostingSetup.TESTFIELD("Reverse Chrg. VAT Acc.");
    InitGLEntry(
    VATPostingSetup."Reverse Chrg. VAT Acc.",VATAmountTotal,
    ROUND(-SrcCurrGLEntryVATAmt - SrcCurrVATBase * VATPostingSetup."VAT N.D. %" / 100),
    TRUE,TRUE);
    InsertGLEntry(TRUE);
    END;
    END;
    // End of the added lines.

            END;
          END;
    ...
  2. Change the code in the IsPurchaseReverseChargeVAT function in the Gen. Jnl.-Post Line Codeunit (12) as follows:
    Existing code
    ...
    END;
      
          BEGIN
          END.
    ...
    Replacement code
    ...
    END;
      
    // Add the following lines.
    LOCAL PROCEDURE IsPurchaseReverseChargeVAT@1110015(UnrealizedVAT@1110000 : Boolean) : Boolean;
    BEGIN
    EXIT(
    (GenJnlLine."Gen. Posting Type" = GenJnlLine."Gen. Posting Type"::Purchase) AND (NOT UnrealizedVAT) AND
    (VATPostingSetup."VAT Calculation Type" = VATPostingSetup."VAT Calculation Type"::"Reverse Charge VAT" ));
    END;
     
    // End of the added lines.

          BEGIN
          END.
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:
  • The Portuguese version of Microsoft Dynamics NAV 2009 R2
  • The Portuguese version of Microsoft Dynamics NAV 2009 SP1

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Usefor other considerations.

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Keywords: kbqfe, kbmbspartner, kbmbsquickpub, kbmbsmigrate, kbmbscodefix, kbsurveynew, kbnoloc, kberrmsg, kb

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Article Info
Article ID : 3013611
Revision : 1
Created on : 1/7/2017
Published on : 11/13/2014
Exists online : False
Views : 231