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Long wait to reset WSUS server when you import CSA files in Windows Server 2012 R2 or Windows Server 2012

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This article describes an issue that occurs when you import Custom Support Agreement (CSA) files to a Windows Server Update Services (WSUS) server that is running Windows Server 2012 R2 or Windows Server 2012. A hotfix and an update rollup are available to resolve this issue. The hotfix has a prerequisite.

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Symptoms

This issue occurs because a WSUSutil.exe tool that you use to import files resets every approved update. During this time, the WSUS server becomes unusable.

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Resolution

To resolve this issue, we have released an update rollup and a hotfix for Windows Server 2012 R2 or Windows Server 2012.

Shall I choose hotfix or update rollup?
The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.

Get the update rollup for Windows Server 2012 R2 or Windows Server 2012

To resolve this issue, install the update rollup that is dated December 2014.

Get the hotfix for Windows Server 2012 R2 or Windows Server 2012

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must have update 2919355 installed in Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

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More Information

File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 R2 file information and notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows Server 2012 R2RTMGDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Baseapplicabilityrules.xsdNot applicable20,74918-Jun-201315:05Not applicable
Basetypes.xsdNot applicable11,30018-Jun-201315:05Not applicable
Commandlineinstallation.xsdNot applicable6,90118-Jun-201315:05Not applicable
Logicalapplicabilityrules.xsdNot applicable2,07618-Jun-201315:05Not applicable
Microsoft.updateservices.administration.dll6.3.9600.17477148,99231-Oct-201418:45x86
Microsoft.updateservices.clientservicing.dll6.3.9600.1747572,70431-Oct-201418:45x86
Msiapplicabilityrules.xsdNot applicable10,05618-Jun-201315:05Not applicable
Msiinstallation.xsdNot applicable3,45818-Jun-201315:05Not applicable
Mspinstallation.xsdNot applicable3,60018-Jun-201315:05Not applicable
Patch_applicability.xsdNot applicable5,61718-Jun-201315:05Not applicable
Softwaredistributionpackage.xsdNot applicable38,70918-Jun-201315:05Not applicable
Translatesdptosus.xsltNot applicable23,66018-Jun-201315:05Not applicable
Updateexeinstallation.xsdNot applicable5218-Jun-201315:05Not applicable
Updateservices-common-replacement.manNot applicable85018-Jun-201315:06Not applicable
Updateservicespackage.xsdNot applicable9,04618-Jun-201315:05Not applicable
Windowsdriver.xsdNot applicable11,38018-Jun-201315:05Not applicable
Wsusutil.exe6.3.9600.17477156,16031-Oct-201418:45x86

Windows Server 2012 file information and notes

Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Version Product Milestone Service branch
    6.2.920 0.17xxxWindows Server 2012RTMGDR
    6.2.920 0.21xxxWindows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Baseapplicabilityrules.xsdNot applicable20,74902-Jun-201214:37Not applicable
Basetypes.xsdNot applicable11,30002-Jun-201214:37Not applicable
Commandlineinstallation.xsdNot applicable6,90102-Jun-201214:37Not applicable
Logicalapplicabilityrules.xsdNot applicable2,07602-Jun-201214:37Not applicable
Microsoft.updateservices.administration.dll6.2.9200.17166148,99201-Nov-201407:34x86
Microsoft.updateservices.clientservicing.dll6.2.9200.1716672,70401-Nov-201407:34x86
Msiapplicabilityrules.xsdNot applicable10,05602-Jun-201214:37Not applicable
Msiinstallation.xsdNot applicable3,45802-Jun-201214:37Not applicable
Mspinstallation.xsdNot applicable3,60002-Jun-201214:37Not applicable
Patch_applicability.xsdNot applicable5,61702-Jun-201214:37Not applicable
Softwaredistributionpackage.xsdNot applicable38,70902-Jun-201214:37Not applicable
Translatesdptosus.xsltNot applicable23,66002-Jun-201214:37Not applicable
Updateexeinstallation.xsdNot applicable5202-Jun-201214:37Not applicable
Updateservicespackage.xsdNot applicable9,04602-Jun-201214:37Not applicable
Windowsdriver.xsdNot applicable11,38002-Jun-201214:37Not applicable
Wsusutil.exe6.2.9200.17166153,08801-Nov-201407:34x86
Baseapplicabilityrules.xsdNot applicable20,74902-Jun-201214:37Not applicable
Basetypes.xsdNot applicable11,30002-Jun-201214:37Not applicable
Commandlineinstallation.xsdNot applicable6,90102-Jun-201214:37Not applicable
Logicalapplicabilityrules.xsdNot applicable2,07602-Jun-201214:37Not applicable
Microsoft.updateservices.administration.dll6.2.9200.21283148,99201-Nov-201405:43x86
Microsoft.updateservices.clientservicing.dll6.2.9200.2128372,70401-Nov-201405:43x86
Msiapplicabilityrules.xsdNot applicable10,05602-Jun-201214:37Not applicable
Msiinstallation.xsdNot applicable3,45802-Jun-201214:37Not applicable
Mspinstallation.xsdNot applicable3,60002-Jun-201214:37Not applicable
Patch_applicability.xsdNot applicable5,61702-Jun-201214:37Not applicable
Softwaredistributionpackage.xsdNot applicable38,70902-Jun-201214:37Not applicable
Translatesdptosus.xsltNot applicable23,66002-Jun-201214:37Not applicable
Updateexeinstallation.xsdNot applicable5202-Jun-201214:37Not applicable
Updateservicespackage.xsdNot applicable9,04602-Jun-201214:37Not applicable
Windowsdriver.xsdNot applicable11,38002-Jun-201214:37Not applicable
Wsusutil.exe6.2.9200.21283153,08801-Nov-201405:44x86

Additional file information

Additional file information for Windows Server 2012 R2
Additional files for all supported x64-based versions of Windows Server 2012 R2
File nameAmd64_1e53c9dd8e2c4c31d94dc8d2097f0550_31bf3856ad364e35_6.3.9600.17477_none_d148a214997aa26c.manifest
File versionNot Applicable
File size695
Date (UTC)31-Oct-2014
Time (UTC)18:51
PlatformNot Applicable
File nameAmd64_updateservices-common_31bf3856ad364e35_6.3.9600.17477_none_0ed21e236ea3b68e.manifest
File versionNot Applicable
File size17,848
Date (UTC)31-Oct-2014
Time (UTC)18:51
PlatformNot Applicable
Additional file information for Windows Server 2012
Additional files for all supported x64-based versions of Windows Server 2012
File propertyValue
File nameAmd64_7554bbab6b73ee8e56d85ee900226758_31bf3856ad364e35_6.2.9200.17166_none_476d01a0e156b865.manifest
File versionNot applicable
File size695
Date (UTC)01-Nov-2014
Time (UTC)12:14
PlatformNot applicable
File nameAmd64_8e3673170a411825ad254018b234bf28_31bf3856ad364e35_6.2.9200.21283_none_acc607a5f5f188d4.manifest
File versionNot applicable
File size695
Date (UTC)01-Nov-2014
Time (UTC)12:14
PlatformNot applicable
File nameAmd64_updateservices-common_31bf3856ad364e35_6.2.9200.17166_none_76e72f6d2469b954.manifest
File versionNot applicable
File size15,231
Date (UTC)01-Nov-2014
Time (UTC)07:46
PlatformNot applicable
File nameAmd64_updateservices-common_31bf3856ad364e35_6.2.9200.21283_none_77582b823d9a44fb.manifest
File versionNot applicable
File size15,231
Date (UTC)01-Nov-2014
Time (UTC)05:59
PlatformNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 3013488
Revision : 1
Created on : 1/7/2017
Published on : 12/9/2014
Exists online : False
Views : 179