Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "The update is not applicable to your computer" error when you install update 2853587 in Windows 7 SP1 with AD LDS

"The update is not applicable to your computer" error when you install update 2853587 in Windows 7 SP1 with AD LDS

View products that this article applies to.

This article describes an issue that occurs after you install Active Directory Lightweight Directory Services (AD LDS) out of band (OOB) in Windows 7 Service Pack 1 (SP1). A hotfix is available to resolve this issue. The hotfix has a prerequisite.

↑ Back to the top

Symptoms

This issue only occurs if you first install AD LDS OOB on a computer that is running Windows 7 RTM and then install Service Pack 1 for Windows 7. In this situation, when you try to install update 2853587, the update cannot be applied, and you receive the error message.

↑ Back to the top

Cause

This issue occurs because update 2853587 is parented on the RTM version of the Microsoft-Windows-DirectoryServices-ADAM-Package-Client package that only presents when AD LDS OOB is installed. However, after SP1 is applied, the version of the package is increased. Therefore, update 2853587 cannot be applied.

↑ Back to the top

Resolution

To resolve this issue, we have released a hotfix for Windows 7. Even though this issue has only been observed in Windows 7, the hotfix also applies to Windows Server 2008 R2.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

↑ Back to the top

Hotfix detail information

Prerequisites

To apply this hotfix, you must be running Service Pack 1 for Windows 7 that has AD LDS OOB installed.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    VersionProductMilestoneService branch
    6.1.760 1.18xxxWindows 7SP1GDR
    6.1.760 1.22xxxWindows 7 SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Ntdsatq.dll6.1.7601.1867339,42417-Nov-201401:51x86
Ntdsatq.dll6.1.7601.2288139,42418-Nov-201403:46x86
For all supported x64-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Ntdsatq.dll6.1.7601.1867348,12817-Nov-201402:08x64
Ntdsatq.dll6.1.7601.2288048,12817-Nov-201402:32x64

Additional file information

Additional file information for Windows 7
Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameX86_816b3f11cbc73d43bea9e5e8e6497425_31bf3856ad364e35_6.1.7601.18673_none_9a60511edc52703a.manifest
File versionNot applicable
File size713
Date (UTC)19-Nov-2014
Time (UTC)02:30
PlatformNot applicable
File nameX86_afff5a8f3b5801fc5965e235a51c3677_31bf3856ad364e35_6.1.7601.22881_none_fbf80ac8a83db743.manifest
File versionNot applicable
File size713
Date (UTC)19-Nov-2014
Time (UTC)02:30
PlatformNot applicable
File nameX86_microsoft-windows-d..oryservices-ntdsatq_31bf3856ad364e35_6.1.7601.18673_none_d07f7e3d4fc34975.manifest
File versionNot applicable
File size2,652
Date (UTC)17-Nov-2014
Time (UTC)02:12
PlatformNot applicable
File nameX86_microsoft-windows-d..oryservices-ntdsatq_31bf3856ad364e35_6.1.7601.22881_none_d0fc4c6e68eacfa9.manifest
File versionNot applicable
File size2,652
Date (UTC)18-Nov-2014
Time (UTC)04:17
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7
File propertyValue
File nameAmd64_85d13001f943d47271035cd365e15b2f_31bf3856ad364e35_6.1.7601.18673_none_003de30d9a1da1b6.manifest
File versionNot applicable
File size717
Date (UTC)19-Nov-2014
Time (UTC)02:30
PlatformNot applicable
File nameAmd64_bbeef87cf1754e3fb6652d73cf440360_31bf3856ad364e35_6.1.7601.22880_none_d4c8486fa07f9dbe.manifest
File versionNot applicable
File size717
Date (UTC)19-Nov-2014
Time (UTC)02:30
PlatformNot applicable
File nameAmd64_microsoft-windows-d..oryservices-ntdsatq_31bf3856ad364e35_6.1.7601.18673_none_2c9e19c10820baab.manifest
File versionNot applicable
File size2,656
Date (UTC)17-Nov-2014
Time (UTC)02:30
PlatformNot applicable
File nameAmd64_microsoft-windows-d..oryservices-ntdsatq_31bf3856ad364e35_6.1.7601.22880_none_2d19e7a821492788.manifest
File versionNot applicable
File size2,656
Date (UTC)17-Nov-2014
Time (UTC)02:54
PlatformNot applicable

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

References

See the terminology that Microsoft uses to describe software updates.

↑ Back to the top

Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseinter

↑ Back to the top

Article Info
Article ID : 3012660
Revision : 1
Created on : 1/7/2017
Published on : 2/11/2015
Exists online : False
Views : 167