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Report Builder does not start after Service Pack 3 for SQL Server 2008 R2 is installed


View products that this article applies to.

Symptoms

Assume that you have Service Pack 2 installed for Microsoft SQL Server 2008 R2, and then you upgrade the program to Service Pack 3. When you try to start Report Builder from Report Manager, Report Builder does not start. Instead, you receive the following error message:

ERROR SUMMARY

Below is a summary of the errors,
details of these errors are listed later in the log.

* Activation of http://.../ReportServer/ReportBuilder/ReportBuilder_3_0_0_0.application resulted in exception. Following failure messages were detected:

+ File,
Microsoft.ReportingServices.ComponentLibrary.Controls.dll, has a different computed hash than specified in manifest.

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Workaround

To work around this problem, use one of the following methods.

Method 1: Client-side

Install and run one of the following:

Method 2: Server-side

Follow these steps:
  1. Uninstall Service Pack 3.
  2. Uninstall Service Pack 2.
  3. Reinstall Service Pack 3.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For more information about this problem, see the following SQL Release Services Blog article:

Learn about how to obtain service packs for SQL Server 2008 R2.

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Keywords: kbexpertiseinter, kbprb, kbsurveynew, kb

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Article Info
Article ID : 3010272
Revision : 1
Created on : 1/7/2017
Published on : 10/17/2014
Exists online : False
Views : 480