Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. FIX: "You cannot access this site due to an internal error" error when you log on to Outlook Web App again

FIX: "You cannot access this site due to an internal error" error when you log on to Outlook Web App again

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have Service Pack 4 for Microsoft Forefront Unified Access Gateway 2010 installed.
  • You publish Outlook Web App through Forefront Unified Access Gateway while you have the Use OWA look and feel option enabled.
  • You log on to Forefront Unified Access Gateway and then successfully access Outlook Web App.
  • You close the browser, open a new browser, and then log on again.

In this scenario, you may receive the following error message:

You cannot access this site due to an internal error.

Note This problem occurs only with Internet Explorer 10 and later versions when you log on to Forefront Unified Access Gateway 2010 with Service Pack 4 installed.

↑ Back to the top

Resolution

This problem is fixed in Rollup 1 for Forefront Unified Access Gateway 2010 Service Pack 4.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

References

Learn about the terminology that Microsoft uses to describe software updates.

↑ Back to the top

Keywords: kbqfe, kbfix, kbnotautohotfix, kbexpertiseinter, kbsurveynew, kbbug, kb

↑ Back to the top

Article Info
Article ID : 3009904
Revision : 1
Created on : 1/7/2017
Published on : 10/28/2014
Exists online : False
Views : 298