To resolve this issue, we have released an update rollup and a hotfix for Windows 8.1.
Shall I choose hotfix or update rollup?
The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.
Get the update rollup for Windows 8.1
To resolve this issue, install the update rollup that is dated December 2014.
Get the December 2014 update rollup for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2Get the hotfix for Windows 8.1
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.Update detail information
Prerequisites
There are no prerequisites for installing this hotfix.Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 file information notes
Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
- The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
| Version | Product | Milestone | Service branch |
|---|
| 6.3.960 0.17xxx | Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 | RTM | GDR |
- The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
| File name | File version | File size | Date | Time | Platform |
|---|
| Intelpep.sys | 6.3.9600.17254 | 36,160 | 17-Oct-2014 | 03:15 | x86 |
| Pdc-mw.ptxml | Not applicable | 4,498 | 21-Aug-2013 | 23:40 | Not applicable |
| Pdc.sys | 6.3.9600.17254 | 76,096 | 17-Oct-2014 | 03:01 | x86 |
| Dumpsd.sys | 6.3.9600.17255 | 131,392 | 17-Oct-2014 | 03:15 | x86 |
| Sdbus.sys | 6.3.9600.17255 | 199,488 | 17-Oct-2014 | 03:15 | x86 |
For all supported x64-based versions of Windows 8.1
| File name | File version | File size | Date | Time | Platform |
|---|
| Intelpep.sys | 6.3.9600.17254 | 39,744 | 17-Oct-2014 | 04:56 | x64 |
| Pdc-mw.ptxml | Not applicable | 4,498 | 22-Aug-2013 | 06:45 | Not applicable |
| Pdc.sys | 6.3.9600.17254 | 86,336 | 17-Oct-2014 | 03:35 | x64 |
| Dumpsd.sys | 6.3.9600.17255 | 153,920 | 17-Oct-2014 | 04:56 | x64 |
| Sdbus.sys | 6.3.9600.17255 | 238,912 | 17-Oct-2014 | 04:56 | x64 |
Additional file information
Additional files for all supported x86-based versions of Windows 8.1
| File name | X86_294fd390463803f72001782a54a56aca_31bf3856ad364e35_6.3.9600.17463_none_9d5db04e9e647c09.manifest |
| File version | Not applicable |
| File size | 691 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 20:11 |
| File name | X86_intelpep.inf_31bf3856ad364e35_6.3.9600.17463_none_595905dc44a2479b.manifest |
| File version | Not applicable |
| File size | 2,110 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 03:21 |
| File name | X86_microsoft-windows-pdc_31bf3856ad364e35_6.3.9600.17463_none_3be73f3177be80fe.manifest |
| File version | Not applicable |
| File size | 88,628 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 03:09 |
| File name | X86_sdbus.inf_31bf3856ad364e35_6.3.9600.17463_none_06970bf6e5e16ca7.manifest |
| File version | Not applicable |
| File size | 2,725 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 03:21 |
Additional files for all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
| File name | Amd64_0100040eb56bcc98cf4b86ca3099ec23_31bf3856ad364e35_6.3.9600.17463_none_b8417bd7882f9b8b.manifest |
| File version | Not applicable |
| File size | 695 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 20:14 |
| File name | Amd64_intelpep.inf_31bf3856ad364e35_6.3.9600.17463_none_b577a15ffcffb8d1.manifest |
| File version | Not applicable |
| File size | 2,114 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 05:18 |
| File name | Amd64_microsoft-windows-pdc_31bf3856ad364e35_6.3.9600.17463_none_9805dab5301bf234.manifest |
| File version | Not applicable |
| File size | 88,632 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 03:39 |
| File name | Amd64_sdbus.inf_31bf3856ad364e35_6.3.9600.17463_none_62b5a77a9e3edddd.manifest |
| File version | Not applicable |
| File size | 2,729 |
| Date (UTC) | 17-Oct-2014 |
| Time (UTC) | 05:18 |