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You cannot open the Windows Store without an Internet connection in Windows 8.1 or Windows Server 2012 R2


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You change the display language to Arabic (Saudi Arabia) on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.
  • You restart the computer, and then you disable all Internet connections.
  • You try to run the Windows Store.
In this scenario, the Windows Store exits immediately.

Note The Windows Store should show an error page when you run the Windows Store without an Internet connection.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 3008279
Revision : 1
Created on : 1/7/2017
Published on : 11/18/2014
Exists online : False
Views : 235