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  2. You cannot receive a fax after you install the Fax service on Windows Server 2012 R2

You cannot receive a fax after you install the Fax service on Windows Server 2012 R2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You upgrade to Windows Server 2012 R2 from an earlier version of Windows Server.
  • You install the Fax service on Windows Server 2012 R2.

In this scenario, you cannot receive a fax. Additionally, the Fax service may crash and you receive an Access Violation error message.

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Update information

The fix for this problem is included in update 3000850 .

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kbbug, kb

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Article Info
Article ID : 3007047
Revision : 1
Created on : 1/7/2017
Published on : 6/17/2015
Exists online : False
Views : 190