Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Microsoft Dynamics CRM for Outlook records do not synchronize or are missing Track and Set Regarding buttons with User Filters disabled

Microsoft Dynamics CRM for Outlook records do not synchronize or are missing Track and Set Regarding buttons with User Filters disabled

View products that this article applies to.

Symptoms

Microsoft Dynamics CRM for Outlook records do not synchronize or are missing Track and Set Regarding buttons with User Synchronization Filters disabled even though System Synchronization Filters exist and are enabled

↑ Back to the top

Cause

Although System Synchronization Filters are enabled for a specific type of record, they will not track without User Synchronization Filters enabled. The System Synchronization Filters currently depend on User Synchronization Filters being enabled before the synchronization criteria is applied

↑ Back to the top

Resolution

User Synchronization Filters for the particular record type in question must exist and be enabled

↑ Back to the top

Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 3006088
Revision : 1
Created on : 1/7/2017
Published on : 10/2/2014
Exists online : False
Views : 272