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Applications crash when automated by a UI Automation client app in Windows

View products that this article applies to.

Symptoms

Desktop applications may crash when they are automated by a UI Automation client application. This issue may affect accessibility applications or UI automation testing tools in Windows Server 2012, Windows Embedded 8, Windows Server 2008 R2 Service Pack 1 (SP1), or Windows 7 SP1.

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Cause

This issue occurs because of an unhandled access violation exception in UIAutomationCore.dll.

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Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To apply this hotfix, you must install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

There's no prerequisite for Windows Embedded 8 and Windows Server 2012 to apply this hotfix.

Registry information

To apply this hotfix, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to. 

Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
ia64 Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Uiautomationcore.dll7.0.0.01,423,87213-Mar-201503:22IA-64
Uiautomationcore.ptxmlNot applicable1,05413-Mar-201500:13Not applicable
Uiautomationcore.dll7.0.0.0562,17613-Mar-201504:05x86
Wow64_uiautomationcore.ptxmlNot applicable1,05413-Mar-201500:16Not applicable
x64 Windows 7 and Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Uiautomationcore.dll7.0.0.0752,12813-Mar-201504:24x64
Uiautomationcore.ptxmlNot applicable1,05413-Mar-201500:18Not applicable
Uiautomationcore.dll7.0.0.0562,17613-Mar-201504:05x86
Wow64_uiautomationcore.ptxmlNot applicable1,05413-Mar-201500:16Not applicable
x86 Windows 7
File nameFile versionFile sizeDateTimePlatform
Uiautomationcore.dll7.0.0.0562,17613-Mar-201504:05x86
Uiautomationcore.ptxmlNot applicable1,05413-Mar-201500:16Not applicable
Windows 8 and Windows Server 2012
Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to. 


Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x86 Windows 8
File nameFile versionFile sizeDateTimePlatform
Uiautomationcore.dll7.2.9200.21414901,63211-Mar-201503:17x86
Uiautomationcore.ptxmlNot applicable1,05425-Jul-201220:21Not applicable
Uiautomationcoreres.dll7.2.9200.1638433,79226-Jul-201202:44x86
x64 Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Uiautomationcore.dll7.2.9200.214141,162,75211-Mar-201504:12x64
Uiautomationcore.ptxmlNot applicable1,05425-Jul-201220:18Not applicable
Uiautomationcoreres.dll7.2.9200.1638433,79226-Jul-201202:34x64
Uiautomationcore.dll7.2.9200.21414901,63211-Mar-201503:17x86
Uiautomationcoreres.dll7.2.9200.1638433,79226-Jul-201202:44x86
Wow64_uiautomationcore.ptxmlNot applicable1,05425-Jul-201220:21Not applicable
Additional file information
ia64 Windows Server 2008 R2
File propertyValue
File nameIa64_e7b8eb23da86e6e8dc0e3aacb6dc14ac_31bf3856ad364e35_6.1.7601.22999_none_e17b1407a81c966a.manifest
File versionNot applicable
File size1,056
Date (UTC)13-Mar-2015
Time (UTC)16:21
PlatformNot applicable
File nameIa64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_b259af47b9b615b2.manifest
File versionNot applicable
File size169,471
Date (UTC)13-Mar-2015
Time (UTC)04:25
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,447
Date (UTC)13-Mar-2015
Time (UTC)16:21
PlatformNot applicable
File nameWow64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_18cb5127a6763fe7.manifest
File versionNot applicable
File size168,240
Date (UTC)13-Mar-2015
Time (UTC)04:19
PlatformNot applicable
x86 Windows 8
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size2,020
Date (UTC)11-Mar-2015
Time (UTC)23:58
PlatformNot applicable
File nameX86_bb0a57f37c18dd1ea0b269f76e2d4911_31bf3856ad364e35_6.2.9200.21414_none_5a6e56e0e01787e8.manifest
File versionNot applicable
File size704
Date (UTC)11-Mar-2015
Time (UTC)23:58
PlatformNot applicable
File nameX86_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.2.9200.21414_none_ad98d4f72c679f25.manifest
File versionNot applicable
File size72,440
Date (UTC)12-Mar-2015
Time (UTC)00:02
PlatformNot applicable
x64 Windows 7 and Windows Server 2008 R2
File propertyValue
File nameAmd64_88693dcc07fb988d35e45cffb2641c39_31bf3856ad364e35_6.1.7601.22999_none_7119ecb5ec0723b4.manifest
File versionNot applicable
File size708
Date (UTC)13-Mar-2015
Time (UTC)16:21
PlatformNot applicable
File nameAmd64_c53e06e758becc8d3909380381fb061f_31bf3856ad364e35_6.1.7601.22999_none_003f37e0aab78cd0.manifest
File versionNot applicable
File size1,058
Date (UTC)13-Mar-2015
Time (UTC)16:21
PlatformNot applicable
File nameAmd64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_0e76a6d572157dec.manifest
File versionNot applicable
File size169,473
Date (UTC)13-Mar-2015
Time (UTC)04:51
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,335
Date (UTC)13-Mar-2015
Time (UTC)16:21
PlatformNot applicable
File nameWow64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_18cb5127a6763fe7.manifest
File versionNot applicable
File size168,240
Date (UTC)13-Mar-2015
Time (UTC)04:19
PlatformNot applicable
x86 Windows 7
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size2,121
Date (UTC)13-Mar-2015
Time (UTC)16:21
PlatformNot applicable
File nameX86_15e3bd79880c5178b4b54191852967be_31bf3856ad364e35_6.1.7601.22999_none_887fe646ee455f8d.manifest
File versionNot applicable
File size704
Date (UTC)13-Mar-2015
Time (UTC)16:21
PlatformNot applicable
File nameX86_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.1.7601.22999_none_b2580b51b9b80cb6.manifest
File versionNot applicable
File size169,469
Date (UTC)13-Mar-2015
Time (UTC)04:31
PlatformNot applicable
x64 Windows 8 and Windows Server 2012
File propertyValue
File nameAmd64_15b9db805b491b053c642f6561ed54c9_31bf3856ad364e35_6.2.9200.21414_none_e138ff7d48bd2f1d.manifest
File versionNot applicable
File size1,058
Date (UTC)11-Mar-2015
Time (UTC)23:58
PlatformNot applicable
File nameAmd64_fff9b170fc2e76fca7f6f4035d685b04_31bf3856ad364e35_6.2.9200.21414_none_24b694c5c41ec24a.manifest
File versionNot applicable
File size708
Date (UTC)11-Mar-2015
Time (UTC)23:58
PlatformNot applicable
File nameAmd64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.2.9200.21414_none_09b7707ae4c5105b.manifest
File versionNot applicable
File size72,444
Date (UTC)11-Mar-2015
Time (UTC)23:58
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,490
Date (UTC)11-Mar-2015
Time (UTC)23:58
PlatformNot applicable
File nameWow64_microsoft-windows-uiautomationcore_31bf3856ad364e35_6.2.9200.21414_none_140c1acd1925d256.manifest
File versionNot applicable
File size71,425
Date (UTC)11-Mar-2015
Time (UTC)23:58
PlatformNot applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 3005770
Revision : 1
Created on : 1/7/2017
Published on : 3/31/2016
Exists online : False
Views : 307