Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Bluetooth device cannot reconnect to the computer in Windows 8.1 or Windows RT 8.1

Bluetooth device cannot reconnect to the computer in Windows 8.1 or Windows RT 8.1

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a Bluetooth device that is connected to a computer that is running Windows 8.1 or Windows RT 8.1.
  • A Bluetooth low energy (Bluetooth LE) device that supports the Basic Rate (BR) and Enhanced Data Rate (EDR) modes is positioned near the computer, and it can be searched for by the computer.
  • You turn off and then turn on the first Bluetooth device.
In this scenario, the Bluetooth device cannot reconnect to the computer.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

↑ Back to the top

Article Info
Article ID : 3005692
Revision : 1
Created on : 1/7/2017
Published on : 11/18/2014
Exists online : False
Views : 228