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Error when upgrading Business Portal for Microsoft Dynamics GP: "The currently logged in user is a non-administrative member of the Business Portal. The credentials do not have sufficient access privileges to install the portal."

Symptoms

When attempting to upgrade an existing Business Portal for Microsoft Dynamics GP application, you receive the following error message:


The currently logged in user is a non-administrative member of the Business Portal.  The credentials do not have sufficient access privileges to install the portal.



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Cause

When doing an upgrade of Business Portal for Microsoft Dynamics GP, along with having to be a local administrator on the sharePoint server and SQL server(s) holding the Dynamics GP and SharePoint databases, the Windows account you're logged onto the server as while doing the upgrade, also must be assigned to the 'Administrator' role in Business Portal.

To verify whether your Windows account is currently setup as an Administrator and/or get a list of current Administrators within Business Portal, you can run the following SQL script against the DYNAMICS system database in SQL Server Management Studio:

Select DYNAMICS..MBFRole.[Name],DYNAMICS..MBFUser.Alias
from DYNAMICS..MBFRole
inner join DYNAMICS..MBFRoleUser on DYNAMICS..MBFRole.ID =
DYNAMICS..MBFRoleUser.RoleID
inner join DYNAMICS..MBFUser on DYNAMICS..MBFRoleUser.UserID =
DYNAMICS..MBFUser.ID
where DYNAMICS..MBFRole.ID = '55153B04-9FC4-42E7-8DDA-AEE081832CBF'


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Resolution

What you'll need to do is logon as one of the Windows accounts currently listed as an Administrator for Business Portal, in order to run the installation/upgrade of Business Portal for Microsoft Dynamics GP.



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More Information

Additional permissions that are required for installing/upgrading Business Portal are mentioned in the Installation and Upgrade guides for Business Portal.


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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 3001837
Revision : 1
Created on : 1/7/2017
Published on : 10/2/2014
Exists online : False
Views : 52