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Error when you call an Excel application object on Windows 8 or Windows Server 2012

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Symptoms

When you call a Microsoft Excel application object on a computer that is running Windows 8.1 or Windows Server 2012, an error occurs.

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Cause

This problem occurs when the input method editor (IME) generates too many WM_TIMER messages in the message queue of the target application window.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Registry information

To enable this fix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information

Windows 8 and Windows Server 2012 file information and notes

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Ime-japanese-coretipjpnprofile.ptxmlNot applicable67120-Sep-201201:50Not applicable
Imjptip.dll15.0.9200.212471,925,12001-Oct-201422:34x86
For all supported x64-based versions of Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Ime-japanese-coretipjpnprofile.ptxmlNot applicable67120-Sep-201201:48Not applicable
Imjptip.dll15.0.9200.212472,243,07201-Oct-201422:35x64
Imjptip.dll15.0.9200.212471,925,12001-Oct-201422:34x86
Wow64_ime-japanese-coretipjpnprofile.ptxmlNot applicable67120-Sep-201201:50Not applicable

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File namePackage_1_for_kb3001522~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size1,877
Date (UTC)02-Oct-2014
Time (UTC)21:48
File namePackage_2_for_kb3001522~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size1,876
Date (UTC)02-Oct-2014
Time (UTC)21:48
File namePackage_for_kb3001522_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size1,939
Date (UTC)02-Oct-2014
Time (UTC)21:48
File nameX86_6198c5f4e261f7aa99f63bd484b83ea9_31bf3856ad364e35_6.2.9200.21250_none_76e8fc707aae2b00.manifest
File versionNot applicable
File size759
Date (UTC)02-Oct-2014
Time (UTC)21:48
File nameX86_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.2.9200.21250_none_df2b0158e86c8d8e.manifest
File versionNot applicable
File size21,563
Date (UTC)01-Oct-2014
Time (UTC)23:14
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
File nameAmd64_0f89b7eeef2c6c30b63276b5a42adf85_31bf3856ad364e35_6.2.9200.21250_none_05817f6f86f68612.manifest
File versionNot applicable
File size1,168
Date (UTC)02-Oct-2014
Time (UTC)21:52
File nameAmd64_680c2b5329aabc23ae201b8178e78f19_31bf3856ad364e35_6.2.9200.21250_none_d1ecc73620dab6b7.manifest
File versionNot applicable
File size763
Date (UTC)02-Oct-2014
Time (UTC)21:52
File nameAmd64_d9ea64d28420b1d574e2d26ff76283d0_31bf3856ad364e35_6.2.9200.21250_none_40742cc260607fa7.manifest
File versionNot applicable
File size763
Date (UTC)02-Oct-2014
Time (UTC)21:52
File nameAmd64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.2.9200.21250_none_3b499cdca0c9fec4.manifest
File versionNot applicable
File size21,567
Date (UTC)02-Oct-2014
Time (UTC)01:02
File namePackage_1_for_kb3001522~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,329
Date (UTC)02-Oct-2014
Time (UTC)21:52
File namePackage_2_for_kb3001522~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,335
Date (UTC)02-Oct-2014
Time (UTC)21:52
File namePackage_3_for_kb3001522~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,165
Date (UTC)02-Oct-2014
Time (UTC)21:52
File namePackage_for_kb3001522_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,884
Date (UTC)02-Oct-2014
Time (UTC)21:52
File nameWow64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.2.9200.21250_none_459e472ed52ac0bf.manifest
File versionNot applicable
File size11,157
Date (UTC)01-Oct-2014
Time (UTC)23:05

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbbug, kbexpertiseinter, kbsurveynew

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Article Info
Article ID : 3001522
Revision : 1
Created on : 1/7/2017
Published on : 11/12/2014
Exists online : False
Views : 173