Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You cannot resize divided windows inside a RemoteApp in Windows 7 or Windows Server 2008 R2

You cannot resize divided windows inside a RemoteApp in Windows 7 or Windows Server 2008 R2

View products that this article applies to.

Symptoms

Assume that you run a RemoteApp on a Remote Desktop Services (RDS) client computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. The RemoteApp has multiple areas of functionality. In this situation, you cannot click or drag the vertical divider to resize divided windows inside the RemoteApp. 

↑ Back to the top

How to obtain this hotfix

To resolve this issue, we have released hotfixes for Windows 7 or Windows Server 2008 R2.

Before you install this hotfix, check the prerequisite of the hotfix.

Hotfix for Windows 7 or Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first install SP1 in Windows 7 or Windows Server 2008 R2, and Remote Desktop Connection (RDC) client update.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base: 

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
For more information about the Remote Desktop Connection (RDC) client update, click the following article number to view the article in the Microsoft Knowledge Base: 

2830477 Update for RemoteApp and Desktop Connections feature is available for Windows

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Mstscax.dll6.3.9600.173355,703,16806-Sep-201404:19x86
Mstscax.mofNot applicable2,05526-Nov-201322:44Not applicable
Rdvidcrl.dll6.3.9600.16415855,55209-Jan-201402:31x86
Tsgqec.dll6.3.9600.1641553,24809-Jan-201402:31x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Mstscax.dll6.3.9600.173356,584,32006-Sep-201404:45x64
Mstscax.mofNot applicable2,05526-Nov-201322:49Not applicable
Rdvidcrl.dll6.3.9600.164151,057,28026-Nov-201322:49x64
Tsgqec.dll6.3.9600.1641562,97626-Nov-201322:49x64
Mstscax.dll6.3.9600.173355,703,16806-Sep-201404:19x86
Mstscax.mofNot applicable2,05526-Nov-201322:44Not applicable
Rdvidcrl.dll6.3.9600.16415855,55209-Jan-201402:31x86
Tsgqec.dll6.3.9600.1641553,24809-Jan-201402:31x86

Additional file information

Additional file information for Windows 7
Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameX86_b454c70aceac0cc1ba44071d7c93cbe1_31bf3856ad364e35_7.2.7601.22794_none_4fe949e3e596f9f1.manifest
File versionNot applicable
File size722
Date (UTC)06-Sep-2014
Time (UTC)08:06
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.2.7601.22794_none_ebc7c3bb66fae792.manifest
File versionNot applicable
File size169,551
Date (UTC)06-Sep-2014
Time (UTC)08:09
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File propertyValue
File nameAmd64_ceb8cdf5b8b5c4e55eb2bafdd636d6be_31bf3856ad364e35_7.2.7601.22794_none_52d755c15384d123.manifest
File versionNot applicable
File size1,092
Date (UTC)06-Sep-2014
Time (UTC)08:06
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.2.7601.22794_none_47e65f3f1f5858c8.manifest
File versionNot applicable
File size169,557
Date (UTC)06-Sep-2014
Time (UTC)08:06
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.2.7601.22794_none_ebc7c3bb66fae792.manifest
File versionNot applicable
File size169,551
Date (UTC)06-Sep-2014
Time (UTC)08:06
PlatformNot applicable

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

↑ Back to the top

Article Info
Article ID : 2998965
Revision : 1
Created on : 1/7/2017
Published on : 10/16/2014
Exists online : False
Views : 137