A country-specific update for Thailand is available to update the format of the AX Receipt/Tax invoice report in Microsoft Dynamics AX 2012 R3

In Thailand, when receiving payment a company is supposed to issue a Receipt. If the tax invoice is not issued earlier at the time of invoicing the receipt is also treated as tax invoice. Currently the format of tax invoice/receipt does not separate out withholding tax and the VAT tax base amount. As such, this information is required by Thailand RD to reconcile the tax amount in the invoice with the tax filing. We also need to provide tax branch details on the report.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx

You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/

Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm

In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.