Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Loading indicator does not disappear when you play a video in Internet Explorer in Windows 8.1 or Windows Server 2012 R2

Loading indicator does not disappear when you play a video in Internet Explorer in Windows 8.1 or Windows Server 2012 R2

View products that this article applies to.

Symptoms

Assume that you play a video in Internet Explorer by using a HTML5 video player in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. In this scenario, when you try to change the video speed by clicking the on-screen control in the HTML5 video player, a loading indicator pops up in the middle of the video and does not disappear.

↑ Back to the top

Resolution

To resolve this issue, install update rollup 2995388. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2995388 October 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertisebeginner

↑ Back to the top

Article Info
Article ID : 2997764
Revision : 1
Created on : 1/7/2017
Published on : 10/14/2014
Exists online : False
Views : 286