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FIX: French client access to Unified Access Gateway trunk by using two-factor authentication fails when user password nears expiration


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You publish an application by using Microsoft Forefront Unified Access Gateway 2010.
  • The Unified Access Gateway authentication repository is configured to notify users when their account password is approaching expiration.
  • The Unified Access Gateway trunk is also configured to use an additional two-factor authentication method.
  • A user uses a web browser that is configured to use the French language.
  • The user's password is near expiration.

In this scenario, after the user logs on and connects to the Unified Access Gateway portal, the user receives a blank page instead of the notification window that indicates the authentication provider name and the number of days left before the user password expires.

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Cause

This problem occurs in the Unified Access Gateway script when it is retrieving the following French message after it validates the password:

Votre mot de passe pour le serveur d'authentification %1 expirera dans %2 jour(s).\nVoulez-vous le changer maintenant?

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Resolution

This problem is fixed in Rollup 1 for Forefront Unified Access Gateway 2010 Service Pack 4.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbnotautohotfix, kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kbbug, kb

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Article Info
Article ID : 2997456
Revision : 1
Created on : 1/7/2017
Published on : 10/28/2014
Exists online : False
Views : 202