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  2. Safely Remove Hardware and Eject Media icon does not appear or does not work in Windows 8.1 or Windows RT 8.1

Safely Remove Hardware and Eject Media icon does not appear or does not work in Windows 8.1 or Windows RT 8.1

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have USB 3.0 ports on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.
  • You connect a SuperSpeed USB 3.0 hub and an SD card reader to the computer through one of the USB 3.0 ports.
In this scenario, one of the following issues occurs:
  • The Safely Remove Hardware and Eject Media icon does not appear on the taskbar.
  • The Safely Remove Hardware and Eject Media icon appears on the taskbar. However, the eject hardware option does not appear.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 2993843
Revision : 1
Created on : 1/7/2017
Published on : 1/7/2015
Exists online : False
Views : 260