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Desktop sharing or application sharing issues during a conversation in Lync 2013

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Symptoms

When multiple users join a conversation by using Microsoft Lync 2013, the users may encounter the following issues:
  • A user cannot start desktop or application sharing.
  • When a graphics adapter crashes or changes dynamically during a desktop or application sharing session, the viewers’ screens stop updating for the sharing session.
  • Lync 2013 crashes when a user shares their desktop or an application.

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Resolution

To resolve this issue, install the following update:
2889860 September 2014 update for Lync 2013 (KB2889860)

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2992448
Revision : 1
Created on : 1/7/2017
Published on : 9/9/2014
Exists online : False
Views : 313