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Excel freezes for a short time when you open an Excel workbook on a network share in Windows 8.1 or Windows RT 8.1

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a Microsoft Office Excel workbook on a network share folder.
  • The name of the share folder starts with a specific Japanese character.
  • You try to open the Excel workbook in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2.
In this scenario, you encounter one of the following situations:
  • If you use Excel 2003 to open the workbook, Excel 2003 freezes for several seconds before the workbook is opened.
  • If you create a shortcut to open the workbook, Excel freezes more than 30 seconds before the workbook is opened.
  • If you enable the WebClient service under Services in Administrative Tools in Control Panel, then you open the workbook and select empty cells, the system freezes for several seconds.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 2989252
Revision : 1
Created on : 1/7/2017
Published on : 11/18/2014
Exists online : False
Views : 214