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Tablet PC Input Panel cannot be moved after you install update 2973201 in Windows 7 or Windows Vista


View products that this article applies to.

Symptoms

After you install update 2973201 on a Windows 7-based or Windows Vista-based tablet, you cannot move the Tablet PC Input Panel window by using a stylus or touch input. However, you can move the window by using a mouse.

Note The Windows on-screen keyboard (osk.exe) is unaffected by this issue.

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How to obtain the hotfixes

To resolve this issue, we have released hotfixes for Windows 7 and Windows Vista.

Before you install the hotfixes, check the prerequisites for the hotfixes.



Note We recommend that you install update 2982791 that more comprehensively fixes the problem for all applications than the hotfixes.

Hotfix information for Windows 7 and Windows Vista

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2).

For more information about how to obtain Windows 7 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

For more information about how to obtain Windows Vista SP2, click the following article number to view the article in the Microsoft Knowledge Base:
948465 Information about Service Pack 2 for Windows Vista and for Windows Server 2008

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

This issue occurs because some integrity level information is not initialized correctly for specific message types that originate from pen or touch input.

For more information about how to open and move Tablet PC Input Pane, go to the following Microsoft website:

For more information about software update terminology, click the following article number to go to the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Version Product Milestone Service branch
    6.1.760 1.18xxxWindows 7SP1GDR
    6.1.760 1.22 xxxWindows 7 SP1 LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Tiptsf.dll6.1.7601.18512348,67218-Jun-201401:52x86
Tiptsf.dll6.1.7601.22722348,67218-Jun-201401:59x86
Boxed-correct.aviNot applicable89,60004-Jul-201312:19Not applicable
Boxed-delete.aviNot applicable31,74404-Jul-201312:19Not applicable
Boxed-join.aviNot applicable33,28004-Jul-201312:19Not applicable
Boxed-split.aviNot applicable62,97604-Jul-201312:19Not applicable
Correct.aviNot applicable197,12004-Jul-201312:19Not applicable
Delete.aviNot applicable224,25604-Jul-201312:19Not applicable
Join.aviNot applicable222,20804-Jul-201312:19Not applicable
Split.aviNot applicable194,04804-Jul-201312:19Not applicable
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,11214-Jul-201401:56Not applicable
Tabtip.exe6.1.7601.18512181,76018-Jun-201401:51x86
Tipband.dll6.1.7601.18512104,44818-Jun-201401:52x86
Tipres.dll6.1.7601.18512544,76818-Jun-201401:50x86
Tipskins.dll6.1.7601.18532868,86414-Jul-201401:42x86
Boxed-correct.aviNot applicable89,60009-Jul-201306:14Not applicable
Boxed-delete.aviNot applicable31,74409-Jul-201306:14Not applicable
Boxed-join.aviNot applicable33,28009-Jul-201306:14Not applicable
Boxed-split.aviNot applicable62,97609-Jul-201306:14Not applicable
Correct.aviNot applicable197,12009-Jul-201306:14Not applicable
Delete.aviNot applicable224,25609-Jul-201306:14Not applicable
Join.aviNot applicable222,20809-Jul-201306:14Not applicable
Split.aviNot applicable194,04809-Jul-201306:14Not applicable
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,11214-Jul-201401:57Not applicable
Tabtip.exe6.1.7601.22722181,76018-Jun-201401:58x86
Tipband.dll6.1.7601.22722104,44818-Jun-201401:59x86
Tipres.dll6.1.7601.22722544,76818-Jun-201401:57x86
Tipskins.dll6.1.7601.22743868,86414-Jul-201401:42x86
For all supported x64-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Tiptsf.dll6.1.7601.18512503,29618-Jun-201402:19x64
Tiptsf.dll6.1.7601.22722503,29618-Jun-201402:16x64
Boxed-correct.aviNot applicable89,60004-Jul-201312:18Not applicable
Boxed-delete.aviNot applicable31,74404-Jul-201312:18Not applicable
Boxed-join.aviNot applicable33,28004-Jul-201312:18Not applicable
Boxed-split.aviNot applicable62,97604-Jul-201312:18Not applicable
Correct.aviNot applicable197,12004-Jul-201312:18Not applicable
Delete.aviNot applicable224,25604-Jul-201312:18Not applicable
Join.aviNot applicable222,20804-Jul-201312:18Not applicable
Split.aviNot applicable194,04804-Jul-201312:18Not applicable
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,11214-Jul-201402:16Not applicable
Tabtip.exe6.1.7601.18512224,76818-Jun-201402:18x64
Tipband.dll6.1.7601.18512110,59218-Jun-201402:19x64
Tipres.dll6.1.7601.18512544,76818-Jun-201402:17x64
Tipskins.dll6.1.7601.185321,247,23214-Jul-201402:02x64
Boxed-correct.aviNot applicable89,60009-Jul-201306:19Not applicable
Boxed-delete.aviNot applicable31,74409-Jul-201306:19Not applicable
Boxed-join.aviNot applicable33,28009-Jul-201306:19Not applicable
Boxed-split.aviNot applicable62,97609-Jul-201306:19Not applicable
Correct.aviNot applicable197,12009-Jul-201306:19Not applicable
Delete.aviNot applicable224,25609-Jul-201306:19Not applicable
Join.aviNot applicable222,20809-Jul-201306:19Not applicable
Split.aviNot applicable194,04809-Jul-201306:19Not applicable
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,11214-Jul-201402:05Not applicable
Tabtip.exe6.1.7601.22722224,76818-Jun-201402:16x64
Tipband.dll6.1.7601.22722110,59218-Jun-201402:16x64
Tipres.dll6.1.7601.22722544,76818-Jun-201402:15x64
Tipskins.dll6.1.7601.227431,247,23214-Jul-201401:52x64
Tiptsf.dll6.1.7601.18512348,67218-Jun-201401:52x86
Tiptsf.dll6.1.7601.22722348,67218-Jun-201401:59x86
Tabtip32.exe6.1.7601.1853210,24014-Jul-201401:41x86
Tabtip32.exe6.1.7601.2274310,24014-Jul-201401:42x86

Windows Vista file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    ProductSR_LevelService branchService branch
    6.0.600 0.16xxxWindows VistaSP2GDR
    6.0.600 2.18xxxWindows VistaSP2GDR
    6.0.600 2.19 xxxWindows VistaSP2GDR
    6.0.600 2.23xxxWindows VistaSP2LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Vista" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,28314-Jul-201401:20Not applicable
Tabtip.exe6.0.6002.18005304,12811-Apr-200906:28x86
Tipband.dll6.0.6002.19119114,68807-Jun-201402:08x86
Tipres.dll6.0.6000.163861,149,44002-Nov-200607:32x86
Tipskins.dll6.0.6002.191421,305,08814-Jul-201401:30x86
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,28314-Jul-201400:34Not applicable
Tabtip.exe6.0.6002.23445304,12813-Jul-201423:20x86
Tipband.dll6.0.6002.23445114,68814-Jul-201400:30x86
Tipres.dll6.0.6002.234451,149,44013-Jul-201423:20x86
Tipskins.dll6.0.6002.234451,305,08814-Jul-201400:30x86
For all supported x64-based versions of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,28314-Jul-201401:20Not applicable
Tabtip.exe6.0.6002.18005304,12811-Apr-200906:28x86
Tipband.dll6.0.6002.19119114,68807-Jun-201402:08x86
Tipres.dll6.0.6000.163861,149,44002-Nov-200607:32x86
Tipskins.dll6.0.6002.191421,305,08814-Jul-201401:30x86
Tabletpcinputpanel-ppdlic.xrm-msNot applicable3,28314-Jul-201400:34Not applicable
Tabtip.exe6.0.6002.23445304,12813-Jul-201423:20x86
Tipband.dll6.0.6002.23445114,68814-Jul-201400:30x86
Tipres.dll6.0.6002.234451,149,44013-Jul-201423:20x86
Tipskins.dll6.0.6002.234451,305,08814-Jul-201400:30x86

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameX86_2e15498e17063b492477fc2aced15af0_31bf3856ad364e35_6.1.7601.18532_none_805afbb2368600ff.manifest
File versionNot applicable
File size1,071
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameX86_99087500930d675ec1efc55e3ca2aa55_31bf3856ad364e35_6.1.7601.22743_none_abe337165d82f91f.manifest
File versionNot applicable
File size1,071
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameX86_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_1eb27d637756c320.manifest
File versionNot applicable
File size100,256
Date (UTC)18-Jun-2014
Time (UTC)02:15
PlatformNot applicable
File nameX86_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_1f1cac9a908bcd3b.manifest
File versionNot applicable
File size107,527
Date (UTC)14-Jul-2014
Time (UTC)22:50
PlatformNot applicable
File nameX86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_137ec87dd5d684fe.manifest
File versionNot applicable
File size34,581
Date (UTC)14-Jul-2014
Time (UTC)22:50
PlatformNot applicable
File nameX86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_13fe978ceefb5737.manifest
File versionNot applicable
File size34,581
Date (UTC)14-Jul-2014
Time (UTC)22:50
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7
File propertyValue
File nameAmd64_34891d5670b6d3eb2c28107265d3586f_31bf3856ad364e35_6.1.7601.22743_none_069444bd43d671a3.manifest
File versionNot applicable
File size1,796
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameAmd64_931eee40805fee35bead969c2ed410e8_31bf3856ad364e35_6.1.7601.18532_none_2b1bdb50617e6140.manifest
File versionNot applicable
File size1,796
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameAmd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_7ad118e72fb43456.manifest
File versionNot applicable
File size100,260
Date (UTC)18-Jun-2014
Time (UTC)02:43
PlatformNot applicable
File nameAmd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_7b3b481e48e93e71.manifest
File versionNot applicable
File size107,531
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameAmd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_6f9d64018e33f634.manifest
File versionNot applicable
File size34,732
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameAmd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_701d3310a758c86d.manifest
File versionNot applicable
File size34,732
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameWow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_8525c3396414f651.manifest
File versionNot applicable
File size100,260
Date (UTC)18-Jun-2014
Time (UTC)02:07
PlatformNot applicable
File nameWow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_858ff2707d4a006c.manifest
File versionNot applicable
File size107,531
Date (UTC)14-Jul-2014
Time (UTC)22:47
PlatformNot applicable
File nameWow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_79f20e53c294b82f.manifest
File versionNot applicable
File size22,650
Date (UTC)14-Jul-2014
Time (UTC)01:56
PlatformNot applicable
File nameWow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_7a71dd62dbb98a68.manifest
File versionNot applicable
File size22,650
Date (UTC)14-Jul-2014
Time (UTC)01:56
PlatformNot applicable

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista
File propertyValue
File nameX86_1b9768b00c284ae941a7b38b2c76e6ee_31bf3856ad364e35_6.0.6002.23445_none_4cafc9d4de9bff35.manifest
File versionNot applicable
File size707
Date (UTC)14-Jul-2014
Time (UTC)22:27
PlatformNot applicable
File nameX86_e2a76887eae4652d4123dadd664efef4_31bf3856ad364e35_6.0.6002.19142_none_ee6c5c4bd15c7f6d.manifest
File versionNot applicable
File size707
Date (UTC)14-Jul-2014
Time (UTC)22:27
PlatformNot applicable
File nameX86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_134c396274c752f1.manifest
File versionNot applicable
File size171,421
Date (UTC)14-Jul-2014
Time (UTC)22:27
PlatformNot applicable
File nameX86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_13d8dad78de2390e.manifest
File versionNot applicable
File size160,269
Date (UTC)14-Jul-2014
Time (UTC)00:49
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista
File propertyValue
File nameAmd64_6da451a052b4b152c4341488ab9f1f19_31bf3856ad364e35_6.0.6002.23445_none_b5afaa57f6686858.manifest
File versionNot applicable
File size1,064
Date (UTC)14-Jul-2014
Time (UTC)22:27
PlatformNot applicable
File nameAmd64_d98922ca2f915219482adb0da14411b5_31bf3856ad364e35_6.0.6002.19142_none_fa7c0ca5ce0170c7.manifest
File versionNot applicable
File size1,064
Date (UTC)14-Jul-2014
Time (UTC)22:27
PlatformNot applicable
File nameAmd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_6f6ad4e62d24c427.manifest
File versionNot applicable
File size171,786
Date (UTC)14-Jul-2014
Time (UTC)22:27
PlatformNot applicable
File nameAmd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_6ff7765b463faa44.manifest
File versionNot applicable
File size160,617
Date (UTC)14-Jul-2014
Time (UTC)01:04
PlatformNot applicable
File nameWow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_79bf7f3861858622.manifest
File versionNot applicable
File size148,620
Date (UTC)14-Jul-2014
Time (UTC)01:45
PlatformNot applicable
File nameWow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_7a4c20ad7aa06c3f.manifest
File versionNot applicable
File size148,620
Date (UTC)14-Jul-2014
Time (UTC)00:47
PlatformNot applicable


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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertisebeginner

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Article Info
Article ID : 2984930
Revision : 1
Created on : 1/7/2017
Published on : 8/13/2014
Exists online : False
Views : 146