File Server Resource Manager Quota filters are not decremented correctly in Windows Server 2008 SP2

View products that this article applies to.

Symptoms

Consider the following scenario:

You install File Server Resource Manager on a file server that's running Windows Server 2008 Service Pack 2 (SP2).
You create a folder and set a quota on it.
You create some files in the folder and then share the folder.
From a Windows client, you access the shared folder by using the Server Message Block (SMB) protocol, and then you delete all files through Windows Explorer.

In this scenario, deleting a file does not affect the File Server Resource Manager quota.

Note When a file is deleted, the quota should also be decremented.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 2 for Windows Server 2008 installed.

Restart requirement

You will have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table. The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

Version Product SR_Level Service branch
6.0.600
2.
23xxx Windows Vista and Windows Server 2008 SP2 LDR
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	SR_Level	Service branch
6.0.600 2. 23xxx	Windows Vista and Windows Server 2008	SP2	LDR

For all supported x86-based versions of Windows Server 2008

File name	File version	File size	Date	Time	Platform
Quota.sys	6.0.6002.23480	133,568	05-Sep-2014	00:52	x86

For all supported x64-based versions of Windows Server 2008

File name	File version	File size	Date	Time	Platform
Quota.sys	6.0.6002.23480	160,696	05-Sep-2014	00:54	x64

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

File name	X86_2411dd4392262974dc4f1cdd19d939e2_31bf3856ad364e35_6.0.6002.23480_none_24f0831ef64e8ccf.manifest
File version	Not Applicable
File size	704
Date (UTC)	05-Sep-2014
Time (UTC)	19:15
SHA-1 hash	Not Applicable
MD5 hash	Not Applicable

File name	X86_microsoft-windows-fsrm-quotadriver_31bf3856ad364e35_6.0.6002.23480_none_e9826d7a913dd29c.manifest
File version	Not Applicable
File size	10,643
Date (UTC)	05-Sep-2014
Time (UTC)	00:59
SHA-1 hash	Not Applicable
MD5 hash	Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008

File name	Amd64_13a61e0284d5fe708395f7b7a72d2aeb_31bf3856ad364e35_6.0.6002.23480_none_3a4915c774b4ae17.manifest
File version	Not Applicable
File size	708
Date (UTC)	05-Sep-2014
Time (UTC)	19:15
SHA-1 hash	Not Applicable
MD5 hash	Not Applicable

File name	Amd64_microsoft-windows-fsrm-quotadriver_31bf3856ad364e35_6.0.6002.23480_none_45a108fe499b43d2.manifest
File version	Not Applicable
File size	10,651
Date (UTC)	05-Sep-2014
Time (UTC)	01:01
SHA-1 hash	Not Applicable
MD5 hash	Not Applicable