Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Artifacts remain in chat input area in Lync 2013 after an instant message is sent

View products that this article applies to.


This issue occurs when you send a message that has artifacts, such as bullet points, by using Microsoft Lync 2013. After you've sent the message that has bullet points, the subsequent instant messages that you send will have an indentation that moves one tab to the right.

↑ Back to the top


This issue occurs because of the way that Lync 2013 clears the chat input area when a message is sent. Specifically, all message content is selected and then deleted. However, artifacts such as bullet points cannot be selected. Therefore, they are not deleted from the chat input area.

↑ Back to the top


To resolve this issue, install the following update:
2881070 August 2014 update for Lync 2013 (KB2881070)

↑ Back to the top

Keywords: kbfix, kbqfe, kbsurveynew, kbexpertisebeginner, kb

↑ Back to the top

Article Info
Article ID : 2981749
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 244