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WCF failures occur when Dynamics 365 clients communicate through a Load Balancer

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Symptoms

When Dynamics 365 web servers are configured behind a load balancer, exceptions may occur from WCF-based clients such as the Outlook Client, Email Router, or SDK applications when communicating over web services. Examples of these exceptions may include:

"An unsecured or incorrectly secured fault was received from the other party"

"SecurityContextException"

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Cause

The issue occurs due to missing or incorrectly configured persistence settings on the load balancer, which can cause WCF failures when the web server attempts to read a token that was issued by a different web server.

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Resolution

Dynamics 365 requires IP based persistence to be configured on the load balancer.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2981140
Revision : 11
Created on : 3/21/2017
Published on : 3/21/2017
Exists online : False
Views : 309