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Windows Explorer crashes when you cut the same file three times in Windows 7 or Windows Server 2008 R2

View products that this article applies to.

Symptoms

Assume that you have an application that runs at System integrity level or High integrity level instead of Medium integrity level, and starts listening to the clipboard events on a computer that is running Windows 7 or Windows Server 2008 R2. You move the same file three times consecutively to the Clipboard by using the Cut command under the right-click menu in Windows Explorer. In this situation, at the third Cut operation, Windows Explorer crashes.

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Cause

This issue occurs because a stack overflow occurs in Windows Explorer that runs at Medium integrity level.

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Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There is no prerequisite to apply this update.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760 1.18xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22 xxx Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature..

For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.1.7601.1851712,874,24025-Jun-201401:41x86
Shell32.dll6.1.7601.2272812,877,31225-Jun-201401:37x86
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.1.7601.1851714,175,74425-Jun-201402:05x64
Shell32.dll6.1.7601.2272814,179,32825-Jun-201402:06x64
Shell32.dll6.1.7601.1851712,874,24025-Jun-201401:41x86
Shell32.dll6.1.7601.2272812,877,31225-Jun-201401:37x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Shell32.dll6.1.7601.1851721,189,12025-Jun-201401:21IA-64
Shell32.dll6.1.7601.2272821,199,36025-Jun-201401:21IA-64
Shell32.dll6.1.7601.1851712,874,24025-Jun-201401:41x86
Shell32.dll6.1.7601.2272812,877,31225-Jun-201401:37x86


Additional file information

Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameX86_a76bc2cb722808335ce7ac1f58a27928_31bf3856ad364e35_6.1.7601.22728_none_e782023b32610913.manifest
File versionNot applicable
File size695
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameX86_ae750766888e28271fb69576353591e1_31bf3856ad364e35_6.1.7601.18517_none_bfd2d7aa44f58fc9.manifest
File versionNot applicable
File size695
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18517_none_6e337edf703b6c70.manifest
File versionNot applicable
File size1,059,758
Date (UTC)25-Jun-2014
Time (UTC)02:10
PlatformNot applicable
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_6eb34dee89603ea9.manifest
File versionNot applicable
File size1,059,758
Date (UTC)25-Jun-2014
Time (UTC)01:56
PlatformNot applicable

Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File propertyValue
File nameAmd64_1a2534e9558ef9c559719ee6e477ee6d_31bf3856ad364e35_6.1.7601.22728_none_8b5e4f50cb8a0f13.manifest
File versionNot applicable
File size699
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameAmd64_2d6efdc79bd08bf420b59aa29246b66d_31bf3856ad364e35_6.1.7601.18517_none_8fc90f42d8b4ad2d.manifest
File versionNot applicable
File size1,040
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameAmd64_31715aa2c27c8920d928dad24f81ff42_31bf3856ad364e35_6.1.7601.22728_none_0dc195c48114e7e7.manifest
File versionNot applicable
File size1,040
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameAmd64_33cf7e062a438f668b2b152364c4c809_31bf3856ad364e35_6.1.7601.18517_none_988eef9049f8646d.manifest
File versionNot applicable
File size699
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18517_none_ca521a632898dda6.manifest
File versionNot applicable
File size1,058,744
Date (UTC)25-Jun-2014
Time (UTC)02:26
PlatformNot applicable
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_cad1e97241bdafdf.manifest
File versionNot applicable
File size1,058,744
Date (UTC)25-Jun-2014
Time (UTC)02:28
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18517_none_d4a6c4b55cf99fa1.manifest
File versionNot applicable
File size1,055,217
Date (UTC)25-Jun-2014
Time (UTC)01:55
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da.manifest
File versionNot applicable
File size1,055,217
Date (UTC)25-Jun-2014
Time (UTC)01:50
PlatformNot applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_adec99faee86ad906c10bf97cb5fe571_31bf3856ad364e35_6.1.7601.22728_none_028c22f9b81e9f17.manifest
File versionNot applicable
File size1,038
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameIa64_c701bc59037e3ecfe314529d104c04c3_31bf3856ad364e35_6.1.7601.18517_none_64e8f4aa98067531.manifest
File versionNot applicable
File size1,038
Date (UTC)25-Jun-2014
Time (UTC)23:12
PlatformNot applicable
File nameIa64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18517_none_6e3522d57039756c.manifest
File versionNot applicable
File size1,058,742
Date (UTC)25-Jun-2014
Time (UTC)01:53
PlatformNot applicable
File nameIa64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_6eb4f1e4895e47a5.manifest
File versionNot applicable
File size1,058,742
Date (UTC)25-Jun-2014
Time (UTC)01:51
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.18517_none_d4a6c4b55cf99fa1.manifest
File versionNot applicable
File size1,055,217
Date (UTC)25-Jun-2014
Time (UTC)01:55
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22728_none_d52693c4761e71da.manifest
File versionNot applicable
File size1,055,217
Date (UTC)25-Jun-2014
Time (UTC)01:50
PlatformNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about Windows integrity mechanism, go to the following Microsoft website:
General information about Windows integrity mechanism design
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbfix, atdownload, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2980245
Revision : 2
Created on : 4/10/2020
Published on : 4/10/2020
Exists online : False
Views : 178