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  2. You can't perform token-based activation in Windows 8.1

You can't perform token-based activation in Windows 8.1

View products that this article applies to.

Symptoms

If you have third-party middleware installed on a computer that's running Windows 8.1, and you try to perform token-based activation (by using a smart card, for example), activation is unsuccessful.

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Cause

This problem occurs because, in this scenario, modern applications in Windows 8.1 do not display a certificate chooser. Additionally, the user is not prompted for a PIN.

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Resolution

To resolve this issue, we have released an update rollup and a hotfix for Windows 8.1.

Shall I choose hotfix or update rollup?
The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.

Get the update rollup for Windows 8.1

To resolve this issue, install the update rollup that is dated November 2014.

Get the November 2014 update rollup for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2

Get the hotfix for Windows 8.1

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must first have update 2919355 installed in Windows 8.1 or Windows Server 2012 R2.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Smartcardcredentialprovider.dll6.3.9600.173881,054,20802-Oct-201403:59x86
Windows.devices.smartcards.dll6.3.9600.17388624,12802-Oct-201403:56x86
Immersivetpmvscmgrsvr.exe6.3.9600.17388105,47202-Oct-201404:24x86
Rmttpmvscmgrsvr.exe6.3.9600.1738898,81602-Oct-201404:24x86
Tpmvscmgr.exe6.3.9600.17388113,15202-Oct-201404:52x86
Tpmvscmgrsvr.exe6.3.9600.1738899,32802-Oct-201404:24x86
Basecsp.dll6.3.9600.17388168,25602-Oct-201406:28x86
Scksp.dll6.3.9600.17388244,22402-Oct-201405:00x86
For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Smartcardcredentialprovider.dll6.3.9600.173881,394,17602-Oct-201404:14x64
Windows.devices.smartcards.dll6.3.9600.17388903,16802-Oct-201404:09x64
Immersivetpmvscmgrsvr.exe6.3.9600.17388133,63202-Oct-201404:54x64
Rmttpmvscmgrsvr.exe6.3.9600.17388125,95202-Oct-201404:55x64
Tpmvscmgr.exe6.3.9600.17388153,08802-Oct-201405:32x64
Tpmvscmgrsvr.exe6.3.9600.17388126,46402-Oct-201404:55x64
Basecsp.dll6.3.9600.17388196,92802-Oct-201407:11x64
Scksp.dll6.3.9600.17388269,82402-Oct-201405:42x64
Smartcardcredentialprovider.dll6.3.9600.173881,054,20802-Oct-201403:59x86
Windows.devices.smartcards.dll6.3.9600.17388624,12802-Oct-201403:56x86
Basecsp.dll6.3.9600.17388168,25602-Oct-201406:28x86
Scksp.dll6.3.9600.17388244,22402-Oct-201405:00x86
For all supported ARM-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Smartcardcredentialprovider.dll6.3.9600.173881,093,63202-Oct-201404:01Not Applicable
Windows.devices.smartcards.dll6.3.9600.17388657,40802-Oct-201404:00Not Applicable
Immersivetpmvscmgrsvr.exe6.3.9600.17388108,54402-Oct-201404:21Not Applicable
Rmttpmvscmgrsvr.exe6.3.9600.17388101,37602-Oct-201404:21Not Applicable
Tpmvscmgr.exe6.3.9600.17388120,83202-Oct-201404:42Not Applicable
Tpmvscmgrsvr.exe6.3.9600.17388101,37602-Oct-201404:21Not Applicable
Basecsp.dll6.3.9600.17388153,41602-Oct-201405:48Not Applicable
Scksp.dll6.3.9600.17388198,65602-Oct-201404:48Not Applicable

Additional file information for Windows 8.1 and Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1
File namePackage_1_for_kb2979127~31bf3856ad364e35~x86~~6.3.1.1.mum
File versionNot Applicable
File size3,904
Date (UTC)03-Oct-2014
Time (UTC)00:13
File namePackage_for_kb2979127_rtm_gm~31bf3856ad364e35~x86~~6.3.1.1.mum
File versionNot Applicable
File size1,405
Date (UTC)03-Oct-2014
Time (UTC)00:13
File namePackage_for_kb2979127_rtm~31bf3856ad364e35~x86~~6.3.1.1.mum
File versionNot Applicable
File size1,466
Date (UTC)03-Oct-2014
Time (UTC)00:13
File nameX86_0e68817224f4ca3ecbe8052b6726e8e6_31bf3856ad364e35_6.3.9600.17388_none_4ab7bafdc4b39b5d.manifest
File versionNot Applicable
File size718
Date (UTC)03-Oct-2014
Time (UTC)00:13
File nameX86_69e9f1a9cf8784eaca7d6ede6d069dcc_31bf3856ad364e35_6.3.9600.17388_none_dedeabf62a6c6884.manifest
File versionNot Applicable
File size700
Date (UTC)03-Oct-2014
Time (UTC)00:13
File nameX86_83c57f2568f0603210c8141fb445f669_31bf3856ad364e35_6.3.9600.17388_none_b0bda59e68907b14.manifest
File versionNot Applicable
File size712
Date (UTC)03-Oct-2014
Time (UTC)00:13
File nameX86_effbbba129e539e8fa779faa17d6bf15_31bf3856ad364e35_6.3.9600.17388_none_89caa8d3bf42fc0d.manifest
File versionNot Applicable
File size730
Date (UTC)03-Oct-2014
Time (UTC)00:13
File nameX86_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17388_none_d6ae53a0de23659d.manifest
File versionNot Applicable
File size8,738
Date (UTC)02-Oct-2014
Time (UTC)06:34
File nameX86_microsoft-windows-d..es-smartcards-winrt_31bf3856ad364e35_6.3.9600.17388_none_d47fff5492086704.manifest
File versionNot Applicable
File size35,442
Date (UTC)02-Oct-2014
Time (UTC)06:34
File nameX86_microsoft-windows-s..artcard-tpm-manager_31bf3856ad364e35_6.3.9600.17388_none_2fb976adfc864d83.manifest
File versionNot Applicable
File size12,944
Date (UTC)02-Oct-2014
Time (UTC)06:34
File nameX86_microsoft-windows-smartcardksp_31bf3856ad364e35_6.3.9600.17388_none_4a941de49eeed9ba.manifest
File versionNot Applicable
File size5,782
Date (UTC)02-Oct-2014
Time (UTC)06:34
Additional files for all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
File nameAmd64_0f9fbbbc578c050d3938492d900d0fd6_31bf3856ad364e35_6.3.9600.17388_none_2ad4997d3e65fee7.manifest
File versionNot Applicable
File size722
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameAmd64_2bccbdd1203551f2fb8658c955a269ba_31bf3856ad364e35_6.3.9600.17388_none_a271ab5138cd47cb.manifest
File versionNot Applicable
File size704
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameAmd64_69e9f1a9cf8784eaca7d6ede6d069dcc_31bf3856ad364e35_6.3.9600.17388_none_3afd4779e2c9d9ba.manifest
File versionNot Applicable
File size702
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameAmd64_83c57f2568f0603210c8141fb445f669_31bf3856ad364e35_6.3.9600.17388_none_0cdc412220edec4a.manifest
File versionNot Applicable
File size714
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameAmd64_948add25da6fb848258889ab9e1d15a6_31bf3856ad364e35_6.3.9600.17388_none_df04194f17799991.manifest
File versionNot Applicable
File size716
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameAmd64_9ac4852880ced44ec98a8b5c08d1e907_31bf3856ad364e35_6.3.9600.17388_none_737583dada5b5bfc.manifest
File versionNot Applicable
File size734
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameAmd64_effbbba129e539e8fa779faa17d6bf15_31bf3856ad364e35_6.3.9600.17388_none_e5e9445777a06d43.manifest
File versionNot Applicable
File size732
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameAmd64_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17388_none_32ccef249680d6d3.manifest
File versionNot Applicable
File size8,742
Date (UTC)02-Oct-2014
Time (UTC)07:16
File nameAmd64_microsoft-windows-d..es-smartcards-winrt_31bf3856ad364e35_6.3.9600.17388_none_309e9ad84a65d83a.manifest
File versionNot Applicable
File size35,446
Date (UTC)02-Oct-2014
Time (UTC)07:16
File nameAmd64_microsoft-windows-s..artcard-tpm-manager_31bf3856ad364e35_6.3.9600.17388_none_8bd81231b4e3beb9.manifest
File versionNot Applicable
File size12,948
Date (UTC)02-Oct-2014
Time (UTC)07:16
File nameAmd64_microsoft-windows-smartcardksp_31bf3856ad364e35_6.3.9600.17388_none_a6b2b968574c4af0.manifest
File versionNot Applicable
File size5,786
Date (UTC)02-Oct-2014
Time (UTC)07:16
File namePackage_1_for_kb2979127~31bf3856ad364e35~amd64~~6.3.1.1.mum
File versionNot Applicable
File size2,979
Date (UTC)03-Oct-2014
Time (UTC)00:20
File namePackage_2_for_kb2979127~31bf3856ad364e35~amd64~~6.3.1.1.mum
File versionNot Applicable
File size2,761
Date (UTC)03-Oct-2014
Time (UTC)00:20
File namePackage_3_for_kb2979127~31bf3856ad364e35~amd64~~6.3.1.1.mum
File versionNot Applicable
File size2,282
Date (UTC)03-Oct-2014
Time (UTC)00:20
File namePackage_4_for_kb2979127~31bf3856ad364e35~amd64~~6.3.1.1.mum
File versionNot Applicable
File size2,303
Date (UTC)03-Oct-2014
Time (UTC)00:20
File namePackage_5_for_kb2979127~31bf3856ad364e35~amd64~~6.3.1.1.mum
File versionNot Applicable
File size2,076
Date (UTC)03-Oct-2014
Time (UTC)00:20
File namePackage_for_kb2979127_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.1.mum
File versionNot Applicable
File size2,528
Date (UTC)03-Oct-2014
Time (UTC)00:20
File namePackage_for_kb2979127_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum
File versionNot Applicable
File size2,571
Date (UTC)03-Oct-2014
Time (UTC)00:20
File nameX86_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17388_none_d6ae53a0de23659d.manifest
File versionNot Applicable
File size8,738
Date (UTC)02-Oct-2014
Time (UTC)06:34
File nameX86_microsoft-windows-d..es-smartcards-winrt_31bf3856ad364e35_6.3.9600.17388_none_d47fff5492086704.manifest
File versionNot Applicable
File size35,442
Date (UTC)02-Oct-2014
Time (UTC)06:34
File nameX86_microsoft-windows-smartcardksp_31bf3856ad364e35_6.3.9600.17388_none_4a941de49eeed9ba.manifest
File versionNot Applicable
File size5,782
Date (UTC)02-Oct-2014
Time (UTC)06:34
Additional files for all supported ARM-based versions of Windows 8.1
File nameArm_662be9e176d305a7381b9b75099c5c87_31bf3856ad364e35_6.3.9600.17388_none_89bd24e61d2ccc14.manifest
File versionNot Applicable
File size700
Date (UTC)03-Oct-2014
Time (UTC)00:15
File nameArm_ab2a8cde3bc12f0a135399f55d18fb6f_31bf3856ad364e35_6.3.9600.17388_none_c4adf6a359e29fc5.manifest
File versionNot Applicable
File size718
Date (UTC)03-Oct-2014
Time (UTC)00:15
File nameArm_d1c4818da47a64c773fac88d868eebb1_31bf3856ad364e35_6.3.9600.17388_none_c98dcec8a4fecc1b.manifest
File versionNot Applicable
File size730
Date (UTC)03-Oct-2014
Time (UTC)00:15
File nameArm_fccbe11aea360a056f7294f9b07c3963_31bf3856ad364e35_6.3.9600.17388_none_bcfbdb15920354f7.manifest
File versionNot Applicable
File size712
Date (UTC)03-Oct-2014
Time (UTC)00:15
File nameArm_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17388_none_d6b0c5f8de208463.manifest
File versionNot Applicable
File size8,738
Date (UTC)02-Oct-2014
Time (UTC)05:51
File nameArm_microsoft-windows-d..es-smartcards-winrt_31bf3856ad364e35_6.3.9600.17388_none_d48271ac920585ca.manifest
File versionNot Applicable
File size35,442
Date (UTC)02-Oct-2014
Time (UTC)05:51
File nameArm_microsoft-windows-s..artcard-tpm-manager_31bf3856ad364e35_6.3.9600.17388_none_2fbbe905fc836c49.manifest
File versionNot Applicable
File size12,944
Date (UTC)02-Oct-2014
Time (UTC)05:51
File nameArm_microsoft-windows-smartcardksp_31bf3856ad364e35_6.3.9600.17388_none_4a96903c9eebf880.manifest
File versionNot Applicable
File size5,782
Date (UTC)02-Oct-2014
Time (UTC)05:51
File namePackage_1_for_kb2979127~31bf3856ad364e35~arm~~6.3.1.1.mum
File versionNot Applicable
File size3,904
Date (UTC)03-Oct-2014
Time (UTC)00:15
File namePackage_for_kb2979127_rtm_gm~31bf3856ad364e35~arm~~6.3.1.1.mum
File versionNot Applicable
File size1,405
Date (UTC)03-Oct-2014
Time (UTC)00:15
File namePackage_for_kb2979127_rtm~31bf3856ad364e35~arm~~6.3.1.1.mum
File versionNot Applicable
File size1,466
Date (UTC)03-Oct-2014
Time (UTC)00:15

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2979127
Revision : 1
Created on : 1/7/2017
Published on : 11/18/2014
Exists online : False
Views : 187