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Blank browser window when RMS client sends WIF request to a Windows Server 2012 R2-based AD FS server

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Symptoms

Consider the following scenario:
  • You run Active Directory Rights Management Services (AD RMS) on a Windows Server 2012 R2-based server by using an Active Directory Federation Services (AD FS) server for a federation-based trust.
  • You upgrade the AD RMS authentication from using the AD FS agent to using Windows Identity Foundation (WIF) on the server.
  • An RMS client computer uses WIF to send a request together with a whr parameter to the AD RMS server.
In this scenario, the client computer receives a redirection URL that has the whr parameter appended to it. Therefore, the browser window becomes blank.

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Resolution

To resolve this issue, install the following update rollup:

2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2975080
Revision : 1
Created on : 1/7/2017
Published on : 10/13/2014
Exists online : False
Views : 283