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Wi-Fi connection displays a red X status for 20-30 seconds after a Windows 8.1-based computer resumes from hibernation

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Symptoms

After you resume a Windows 8.1-based computer from hibernation (or a hybrid shutdown), a red X appears on the Wi-Fi (wireless) WLAN icon. After 20-30 seconds, the connection automatically resumes a normal connected status, and no user action is required. 

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Cause

When a Windows 8.1-based computer resumes from hibernation, NDIS notifies the WLAN service that the wireless adapter is ready before the adapter has completed initialization. The WLAN service then tries to issue a scan, but the scan fails. Therefore, a red X appears, signaling that the connection is not working. 

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Resolution

After you resume from hibernation, the red X problem clears up after 20-30 seconds, and the Wi-Fi connection starts working again. A hotfix is not being provided for this problem because of the limited effect on the user. A fix to resolve this problem is being considered for a future release of Windows.

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Keywords: kbsurveynew, kbexpertisebeginner, kbtshoot, kb

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Article Info
Article ID : 2974047
Revision : 1
Created on : 1/7/2017
Published on : 6/10/2014
Exists online : False
Views : 253