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  2. Incomplete CNAME resource recordset is returned if a DNS recursive lookup fails in Windows 8 or Windows Server 2012

Incomplete CNAME resource recordset is returned if a DNS recursive lookup fails in Windows 8 or Windows Server 2012

View products that this article applies to.

Symptoms

Consider the following scenario:
  • On a computer that's running Windows 8 or Windows Server 2012, you try to run a Domain Name System (DNS) query.
  • An incomplete alias (CNAME) resource recordset is returned if the DNS recursive lookup fails. For example, the recordset may be missing the A/AAAA record.
In this scenario, you cannot obtain the correct alias recordset in future queries of that DNS resource record for a particular time period. Additionally after the time period has expired, you still cannot successfully run a CNAME resource recordset query. This behavior occurs because the CNAME Time to Live (TTL) setting is returned from the previous failed recursive lookup.

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Cause

This problem occurs because of an issue in the way that the DNS client caches the CNAME resource recordset.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.



Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.2.920 0.17 xxxWindows 8 and Windows Server 2012RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Dnsapi.dll6.2.9200.17016457,72802-Jun-201404:05x86
Dnsrslvr.dll6.2.9200.17016160,76802-Jun-201404:05x86
For all supported x64-based versions of Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Dnsapi.dll6.2.9200.17016623,10402-Jun-201405:50x64
Dnsrslvr.dll6.2.9200.17016212,99202-Jun-201405:50x64
Dnsapi.dll6.2.9200.17016457,72802-Jun-201404:05x86
For all supported ARM-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Dnsapi.dll6.2.9200.17016379,90402-Jun-201403:32Not Applicable
Dnsrslvr.dll6.2.9200.17016147,45602-Jun-201403:32Not Applicable

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File namePackage_1_for_kb2973573~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,023
Date (UTC)02-Jun-2014
Time (UTC)17:20
PlatformNot Applicable
File namePackage_2_for_kb2973573~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,817
Date (UTC)02-Jun-2014
Time (UTC)17:20
PlatformNot Applicable
File namePackage_3_for_kb2973573~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,817
Date (UTC)02-Jun-2014
Time (UTC)17:20
PlatformNot Applicable
File namePackage_for_kb2973573_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,206
Date (UTC)02-Jun-2014
Time (UTC)17:20
PlatformNot Applicable
File nameX86_550644053efee5e8e7e11a64c4684208_31bf3856ad364e35_6.2.9200.17016_none_0b6c0f4a727d7f83.manifest
File versionNot Applicable
File size705
Date (UTC)02-Jun-2014
Time (UTC)17:20
PlatformNot Applicable
File nameX86_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17016_none_9284532ef451efea.manifest
File versionNot Applicable
File size22,278
Date (UTC)02-Jun-2014
Time (UTC)04:37
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
File nameAmd64_1503ba592aa45168df47235eae9fbe62_31bf3856ad364e35_6.2.9200.17016_none_b4a4c9c980f036ef.manifest
File versionNot Applicable
File size709
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File nameAmd64_89e3baac279d57413b77c3b212c23571_31bf3856ad364e35_6.2.9200.17016_none_d48300e8f13380bb.manifest
File versionNot Applicable
File size709
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File nameAmd64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17016_none_eea2eeb2acaf6120.manifest
File versionNot Applicable
File size22,286
Date (UTC)02-Jun-2014
Time (UTC)06:40
PlatformNot Applicable
File namePackage_1_for_kb2973573~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,035
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File namePackage_2_for_kb2973573~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,048
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File namePackage_3_for_kb2973573~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,054
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File namePackage_4_for_kb2973573~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size1,827
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File namePackage_5_for_kb2973573~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size1,833
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File namePackage_for_kb2973573_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size3,210
Date (UTC)02-Jun-2014
Time (UTC)17:48
PlatformNot Applicable
File nameWow64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17016_none_f8f79904e110231b.manifest
File versionNot Applicable
File size18,396
Date (UTC)02-Jun-2014
Time (UTC)04:42
PlatformNot Applicable
Additional files for all supported ARM-based versions of Windows 8
File nameArm_acbb0426f80657c64e1b61fa3d3433c1_31bf3856ad364e35_6.2.9200.17016_none_64ee8ef0b59441c8.manifest
File versionNot Applicable
File size705
Date (UTC)02-Jun-2014
Time (UTC)17:07
PlatformNot Applicable
File nameArm_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.2.9200.17016_none_9286c586f44f0eb0.manifest
File versionNot Applicable
File size22,278
Date (UTC)02-Jun-2014
Time (UTC)06:34
PlatformNot Applicable
File namePackage_1_for_kb2973573~31bf3856ad364e35~arm~~6.2.1.0.mum
File versionNot Applicable
File size2,023
Date (UTC)02-Jun-2014
Time (UTC)17:07
PlatformNot Applicable
File namePackage_2_for_kb2973573~31bf3856ad364e35~arm~~6.2.1.0.mum
File versionNot Applicable
File size1,817
Date (UTC)02-Jun-2014
Time (UTC)17:07
PlatformNot Applicable
File namePackage_for_kb2973573_rtm~31bf3856ad364e35~arm~~6.2.1.0.mum
File versionNot Applicable
File size1,930
Date (UTC)02-Jun-2014
Time (UTC)17:07
PlatformNot Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2973573
Revision : 1
Created on : 1/7/2017
Published on : 7/8/2014
Exists online : False
Views : 137