Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Error "This content cannot be displayed" or blank webpage when you click a dial-in URL in a Lync Server 2013 environment

Error "This content cannot be displayed" or blank webpage when you click a dial-in URL in a Lync Server 2013 environment

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install an October 2013 update for Microsoft Lync Server 2013 web components in Microsoft Windows Server 2012 R2 in a Lync Server 2013 environment.
  • You have multiple session initiation protocol (SIP) domains and corresponding dial-in URLs in the environment.
  • You click a dial-in URL that is not set as active.
In this scenario, you may encounter the following issues:
  • If you use Internet Explorer, you will receive the following error message in a webpage:
    This content cannot be displayed in a Frame.
    Additionally, the following hyperlink will appear at the bottom of the webpage.
    Open this content in a new window.
  • If you use the Firefox or Google Chrome browser, a blank webpage will appear.

↑ Back to the top

Resolution

To resolve this issue, install the following cumulative update:
2937297 August 2014 Cumulative Update 5.0.8308.738 for Lync Server 2013, web components server

↑ Back to the top

More Information

For more information about the October 2013 update for Lync Server 2013 web components, click the following article number to view the article in the Microsoft Knowledge Base:
2881688 Description of the cumulative update 5.0.8308.556 for Lync Server 2013, Web Components: October 2013
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.



↑ Back to the top

Keywords: kbfix, kbqfe, kbsurveynew, kbexpertisebeginner, kberrmsg, kb

↑ Back to the top

Article Info
Article ID : 2967623
Revision : 1
Created on : 1/7/2017
Published on : 8/7/2014
Exists online : False
Views : 290