Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Power button doesn't work on a touch-screen device in Windows 8.1

Power button doesn't work on a touch-screen device in Windows 8.1

View products that this article applies to.

Symptoms

If you are using a touch-screen device in a Windows 8.1 environment, and you touch the screen during startup, the on-screen Power button may not respond. Other touch-screen functionality works as expected.

↑ Back to the top

Cause

This issue occurs if the tablet input service is running in restricted mode.

↑ Back to the top

Resolution

To resolve this issue, sign in to the computer. The Power button will now work as expected.

↑ Back to the top

Keywords: kbexpertiseadvanced, kbtshoot, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2967212
Revision : 1
Created on : 1/7/2017
Published on : 6/3/2014
Exists online : False
Views : 270