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  2. VMQs cannot be created or the NVGRE offloads incorrectly on a Windows 8.1 or Windows Server 2012 R2-based Hyper-V host

VMQs cannot be created or the NVGRE offloads incorrectly on a Windows 8.1 or Windows Server 2012 R2-based Hyper-V host

View products that this article applies to.

This article describes an issue when you try to create Virtual Machine Queues (VMQs) in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. The issue is resolved in hotfix 2965178 that is described in this article, and it has a prerequisite.

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Symptoms

Consider the following scenario:

  • You have Hyper-V running on a Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2- based computer.
  • You create a virtual machine switch on the load balancing failover (LBFO) by using Mellanox NIC adapters.
  • You enable Network Virtualization using Generic Routing Encapsulation (NVGRE) on the LBFO.
In this scenario, the virtual Receive Side Scaling (vRSS) does not work correctly, and the VMQs cannot be created automatically for the teamed adapters. Therefore, NVGRE cannot offload correctly.

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Resolution

To resolve this issue, install the hotfix that is described in this article.

Note After you install this hotfix, all processors load balance correctly, and the network throughput is increased.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first install the update 2919355 on Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 and Windows Server 2012 R2 file information and notes
Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

VersionProductMilestoneService branch
6.3.760 0.16xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
6.3.760 0.17xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Msft_netlbfoteam.cdxmlNot applicable7,06918-Jun-201312:26Not applicable
Msft_netlbfoteam.format.ps1xmlNot applicable2,97318-Jun-201312:26Not applicable
Msft_netlbfoteammember.cdxmlNot applicable5,76418-Jun-201312:26Not applicable
Msft_netlbfoteammember.format.ps1xmlNot applicable4,78918-Jun-201312:26Not applicable
Msft_netlbfoteamnic.cdxmlNot applicable4,82418-Jun-201312:26Not applicable
Msft_netlbfoteamnic.format.ps1xmlNot applicable4,72018-Jun-201312:26Not applicable
Msft_netswitchteam.cdxmlNot applicable5,83418-Jun-201312:26Not applicable
Msft_netswitchteam.format.ps1xmlNot applicable2,42818-Jun-201312:26Not applicable
Msft_netswitchteammember.cdxmlNot applicable1,23418-Jun-201312:26Not applicable
Msft_netswitchteammember.format.ps1xmlNot applicable3,38018-Jun-201312:26Not applicable
Msnetimplatform.mofNot applicable43,63821-Aug-201323:45Not applicable
Ndisimplatcim.dll6.3.9600.16384156,16022-Aug-201303:47x86
Ndisimplatform.dll6.3.9600.1638497,79222-Aug-201303:47x86
Ndisimplatform.sys6.3.9600.17114110,59203-May-201406:31x86
Netlbfo.psd1Not applicable1,07418-Jun-201312:26Not applicable
Netlbfo.types.ps1xmlNot applicable8,54718-Jun-201312:26Not applicable
Netswitchteam.mofNot applicable28,33821-Aug-201323:45Not applicable
Netswitchteam.psd1Not applicable1,05618-Jun-201312:26Not applicable
Netswitchteamcim.dll6.3.9600.16384109,05622-Aug-201303:47x86
For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Msft_netlbfoteam.cdxmlNot applicable7,06918-Jun-201314:54Not applicable
Msft_netlbfoteam.format.ps1xmlNot applicable2,97318-Jun-201314:54Not applicable
Msft_netlbfoteammember.cdxmlNot applicable5,76418-Jun-201314:54Not applicable
Msft_netlbfoteammember.format.ps1xmlNot applicable4,78918-Jun-201314:54Not applicable
Msft_netlbfoteamnic.cdxmlNot applicable4,82418-Jun-201314:54Not applicable
Msft_netlbfoteamnic.format.ps1xmlNot applicable4,72018-Jun-201314:54Not applicable
Msft_netswitchteam.cdxmlNot applicable5,83418-Jun-201314:53Not applicable
Msft_netswitchteam.format.ps1xmlNot applicable2,42818-Jun-201314:53Not applicable
Msft_netswitchteammember.cdxmlNot applicable1,23418-Jun-201314:53Not applicable
Msft_netswitchteammember.format.ps1xmlNot applicable3,38018-Jun-201314:53Not applicable
Msnetimplatform.mofNot applicable43,63822-Aug-201306:50Not applicable
Ndisimplatcim.dll6.3.9600.16384199,16822-Aug-201311:12x64
Ndisimplatform.dll6.3.9600.16384117,24822-Aug-201311:12x64
Ndisimplatform.sys6.3.9600.17114126,46403-May-201407:35x64
Netlbfo.psd1Not applicable1,07418-Jun-201314:54Not applicable
Netlbfo.types.ps1xmlNot applicable8,54718-Jun-201314:54Not applicable
Netswitchteam.mofNot applicable28,33822-Aug-201306:50Not applicable
Netswitchteam.psd1Not applicable1,05618-Jun-201314:53Not applicable
Netswitchteamcim.dll6.3.9600.17114141,31203-May-201406:57x64
Mslbfoprovider.sys6.3.9600.17114115,71203-May-201407:38x64
Msft_netlbfoteam.cdxmlNot applicable7,06918-Jun-201312:26Not applicable
Msft_netlbfoteam.format.ps1xmlNot applicable2,97318-Jun-201312:26Not applicable
Msft_netlbfoteammember.cdxmlNot applicable5,76418-Jun-201312:26Not applicable
Msft_netlbfoteammember.format.ps1xmlNot applicable4,78918-Jun-201312:26Not applicable
Msft_netlbfoteamnic.cdxmlNot applicable4,82418-Jun-201312:26Not applicable
Msft_netlbfoteamnic.format.ps1xmlNot applicable4,72018-Jun-201312:26Not applicable
Msft_netswitchteam.cdxmlNot applicable5,83418-Jun-201312:26Not applicable
Msft_netswitchteam.format.ps1xmlNot applicable2,42818-Jun-201312:26Not applicable
Msft_netswitchteammember.cdxmlNot applicable1,23418-Jun-201312:26Not applicable
Msft_netswitchteammember.format.ps1xmlNot applicable3,38018-Jun-201312:26Not applicable
Netlbfo.psd1Not applicable1,07418-Jun-201312:26Not applicable
Netlbfo.types.ps1xmlNot applicable8,54718-Jun-201312:26Not applicable
Netswitchteam.psd1Not applicable1,05618-Jun-201312:26Not applicable
For Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Msft_netlbfoteam.cdxmlNot applicable7,06918-Jun-201314:56Not applicable
Msft_netlbfoteam.format.ps1xmlNot applicable2,97318-Jun-201314:56Not applicable
Msft_netlbfoteammember.cdxmlNot applicable5,76418-Jun-201314:56Not applicable
Msft_netlbfoteammember.format.ps1xmlNot applicable4,78918-Jun-201314:56Not applicable
Msft_netlbfoteamnic.cdxmlNot applicable4,82418-Jun-201314:56Not applicable
Msft_netlbfoteamnic.format.ps1xmlNot applicable4,72018-Jun-201314:56Not applicable
Msft_netswitchteam.cdxmlNot applicable5,83418-Jun-201314:56Not applicable
Msft_netswitchteam.format.ps1xmlNot applicable2,42818-Jun-201314:56Not applicable
Msft_netswitchteammember.cdxmlNot applicable1,23418-Jun-201314:56Not applicable
Msft_netswitchteammember.format.ps1xmlNot applicable3,38018-Jun-201314:56Not applicable
Msnetimplatform.mofNot applicable43,63821-Aug-201323:38Not applicable
Ndisimplatcim.dll6.3.9600.16384141,82422-Aug-201302:57Not applicable
Ndisimplatform.dll6.3.9600.1638494,20822-Aug-201302:57Not applicable
Ndisimplatform.sys6.3.9600.1711499,84003-May-201405:48Not applicable
Netlbfo.psd1Not applicable1,07418-Jun-201314:56Not applicable
Netlbfo.types.ps1xmlNot applicable8,54718-Jun-201314:56Not applicable
Netswitchteam.mofNot applicable28,33821-Aug-201323:38Not applicable
Netswitchteam.psd1Not applicable1,05618-Jun-201314:56Not applicable
Netswitchteamcim.dll6.3.9600.16384103,93622-Aug-201302:57Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_2d13aa62f7083d58031112da102eb3a9_31bf3856ad364e35_6.3.9600.17114_none_55a00203bff69c7a.manifest
File versionNot applicable
File size703
Date (UTC)04-May-2014
Time (UTC)06:10
PlatformNot applicable
File nameX86_microsoft-windows-ndis-implatform_31bf3856ad364e35_6.3.9600.17114_none_ead686f15f3ff230.manifest
File versionNot applicable
File size48,198
Date (UTC)04-May-2014
Time (UTC)06:10
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File propertyValue
File nameAmd64_6448d2db0fd2672a26887cc4316d9b94_31bf3856ad364e35_6.3.9600.17114_none_ee9ca76ca075a63a.manifest
File versionNot applicable
File size707
Date (UTC)04-May-2014
Time (UTC)06:50
PlatformNot applicable
File nameAmd64_c8c95fb70f848c7320c2e8e551e5edfa_31bf3856ad364e35_6.3.9600.17114_none_f9a96ffd36f6029f.manifest
File versionNot applicable
File size707
Date (UTC)04-May-2014
Time (UTC)06:50
PlatformNot applicable
File nameAmd64_ff10f186f568824d1e94afb44a8548e5_31bf3856ad364e35_6.3.9600.17114_none_8671793fd47acab8.manifest
File versionNot applicable
File size701
Date (UTC)04-May-2014
Time (UTC)06:50
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-implatform_31bf3856ad364e35_6.3.9600.17114_none_46f52275179d6366.manifest
File versionNot applicable
File size48,202
Date (UTC)04-May-2014
Time (UTC)06:50
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-lbfo_31bf3856ad364e35_6.3.9600.17114_none_026df58fea8f3828.manifest
File versionNot applicable
File size21,645
Date (UTC)03-May-2014
Time (UTC)12:17
PlatformNot applicable
File nameWow64_microsoft-windows-ndis-implatform_31bf3856ad364e35_6.3.9600.17114_none_5149ccc74bfe2561.manifest
File versionNot applicable
File size20,681
Date (UTC)03-May-2014
Time (UTC)09:51
PlatformNot applicable
Additional files for Windows RT 8.1
File propertyValue
File nameArm_aa4350cb43b147cf93445dd235043011_31bf3856ad364e35_6.3.9600.17114_none_0b2a9a832fd3ccb0.manifest
File versionNot applicable
File size703
Date (UTC)04-May-2014
Time (UTC)06:25
PlatformNot applicable
File nameArm_microsoft-windows-ndis-implatform_31bf3856ad364e35_6.3.9600.17114_none_ead8f9495f3d10f6.manifest
File versionNot applicable
File size48,198
Date (UTC)04-May-2014
Time (UTC)06:25
PlatformNot applicable
Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2965178
Revision : 1
Created on : 1/7/2017
Published on : 7/21/2014
Exists online : False
Views : 463