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"webpage could not be saved" error when you save a webpage in Internet Explorer 10 or Internet Explorer 11

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Symptoms

This issue occurs when you try to save a webpage as a file in Internet Explorer 10 or Internet Explorer 11.

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Resolution

Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.

For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 2969262.

For more information about security update 2969262, click the following article number to view the article in the Microsoft Knowledge Base:
2969262 MS14-035: Cumulative Security Update for Internet Explorer: June 10, 2014

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More Information

The temporary directory is used as a staging ground before files are moved to the final destination. The following location is the default temporary directory of the low integrity level: 
C:\Users\ [username] \appdata\local\temp\Low

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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Keywords: kbexpertiseadvanced, kbsurveynew, kbqfe, kbfix, kb

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Article Info
Article ID : 2964851
Revision : 1
Created on : 1/7/2017
Published on : 6/10/2014
Exists online : False
Views : 153