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MSExchangeRPC service stops working intermittently in Exchange 2010

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Symptoms

In a Microsoft Exchange 2010 environment, users who have online mode experience temporarily lose access to mailboxes. Also, the following event is logged in the event log in Exchange Server:

ID: 4999
Level: Error
Source: MSExchange Common 
Computer: <ComputerName>
Message: Watson report about to be sent for process id: 3996, with parameters: E12, c-buddy-RTL-AMD64, 14.03.0174.002, M.E.RpcClientAccess.Service, M.E.Data.Storage, M.E.D.S.StoreObjectStream.CheckNotReadOnly, System.InvalidOperationException, b69c, 14.03.0174.002. 
ErrorReportingEnabled: False
When this problem occurs, the M.E.D.S.StoreObjectStream.CheckNotReadOnly() parameter throws an invalid operation exception. This causes the MSExchangRPC service to crash.

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Cause

This problem occurs because MSExchangeRPC crashes when it processes a stream object that has a Null value for a specific property bag.

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Keywords: kbfix, kbbug, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2964344
Revision : 1
Created on : 1/7/2017
Published on : 6/16/2015
Exists online : False
Views : 218