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Lync 2013 takes a long time to sign in after it is disconnected from a front-end server

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Symptoms

This issue occurs when Microsoft Lync 2013 is disconnected from a SIP gateway and then disconnected from a front-end server in a Lync Server 2010 or Lync Server 2013 environment. The disconnections may occur when Lync Server 2010 or Lync Server 2013 upgrades.

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Cause

This issue occurs because lots of Lync 2013 clients try to sign in back and send subscriptions to the front-end server at the same time. Therefore, the front-end server has lots of load and takes a long time to deal with the sign-in requests.

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Resolution

To resolve this issue, install the following updates:
  • 2850074 Update 2850074 for Lync 2013: June 2014
  • 2881013 MS14-036: Description of the security update for Microsoft Lync 2013: June 10, 2014

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Keywords: kbfix, kbqfe, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2962986
Revision : 1
Created on : 1/7/2017
Published on : 6/10/2014
Exists online : False
Views : 335