Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Caller's display name is not in the toast notification when you receive a call in Lync 2013

Caller's display name is not in the toast notification when you receive a call in Lync 2013

View products that this article applies to.

Symptoms

When you receive a call from a private branch exchange (PBX) user for the first time in Microsoft Lync 2013, the P-ASSERTED-IDENTITY header field in the INVITE request contains the caller's display name. 

Note This issue does not reproduce when you receive the next call from the same telephone number. However, this issue reproduces after you restart Lync 2013. 

↑ Back to the top

Resolution

To resolve this issue, install the following updates:
  • 2850074 Update 2850074 for Lync 2013: June 2014
  • 2881013 MS14-036: Description of the security update for Microsoft Lync 2013: June 10, 2014

↑ Back to the top

Keywords: kbfix, kbqfe, kbsurveynew, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 2962982
Revision : 3
Created on : 4/23/2018
Published on : 4/23/2018
Exists online : False
Views : 354