Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Cannot hear the voice in an audio/video call in Lync 2013


View products that this article applies to.

This issue occurs when Lync 2013 does not use a common video codec.

↑ Back to the top


Resolution

To resolve this issue, install the following update:
2880980 Update 2880980 for Lync 2013: May 2014

↑ Back to the top


Keywords: kbfix, kbqfe, kbsurveynew, kbexpertisebeginner, kb

↑ Back to the top

Article Info
Article ID : 2961175
Revision : 1
Created on : 1/7/2017
Published on : 5/13/2014
Exists online : False
Views : 238